If you’re in the hospitality industry, you’re probably familiar with Booking.com. The platform has become a go-to for travelers looking to book accommodations around the world. But if you’re new to the platform, you may be wondering what the difference is between Booking.com Extranet and Booking.com.
Here’s a quick answer to your question: Booking.com is the website that travelers use to search and book accommodations, while Booking.com Extranet is the platform that property owners and managers use to manage their listings and bookings.
In this article, we’ll take a closer look at the differences between Booking.com and Booking.com Extranet, including what each platform is used for, who can use them, and how they work together.
What is Booking.com?
If you’re someone who loves to travel or even if you’re a hotel owner, you must have heard of Booking.com. It is a popular online travel agency that allows travelers to book hotels, apartments, and other types of accommodations all over the world.
Overview of Booking.com
Booking.com is one of the largest travel e-commerce companies in the world. It was founded in 1996 in Amsterdam, Netherlands, and has since grown to offer over 28 million listings across 228 countries and territories. The website is available in 43 languages and attracts over 1.5 billion monthly visits.
How Booking.com works
Booking.com operates on a commission-based business model. Accommodation providers can list their properties on the website for free, and Booking.com charges a commission on each booking made through the site. Travelers can search for accommodations based on their location, price, and other preferences. The site also offers a range of filters to help travelers find the perfect accommodation for their needs.
Who can use Booking.com
Booking.com is available for anyone looking to book accommodations. Whether you’re a solo traveler, a family, or a group of friends, you can use the site to find the perfect place to stay. Additionally, Booking.com also offers a platform for property owners to list their properties for free and reach a global audience. It’s a win-win situation for both travelers and accommodation providers.
What is Booking.com Extranet?
Booking.com Extranet is a web-based platform designed to help property owners manage their listings on Booking.com. It allows owners to access and update their property information, availability calendar, pricing, and other important details that are displayed on Booking.com.
Overview of Booking.com Extranet
Booking.com Extranet provides property owners with a simple and intuitive interface to manage their listings on Booking.com. It gives owners complete control over their property information, including photos, descriptions, and pricing. The Extranet also allows owners to track their bookings, manage cancellations, and respond to guest reviews.
With Booking.com Extranet, owners can easily update their availability calendar, add special offers, and adjust their pricing based on demand. The platform also provides owners with valuable insights into their property performance, including occupancy rates, revenue, and guest demographics.
How Booking.com Extranet works
Booking.com Extranet can be accessed through any web browser, and property owners can log in using their Booking.com account credentials. Once logged in, owners can navigate to their property dashboard, where they can manage all aspects of their listing.
The Extranet provides owners with a step-by-step process to create and manage their listings, including guidance on how to optimize their property information for better visibility on the Booking.com platform. Owners can also use the Extranet to communicate with guests, manage reservations, and access performance reports.
Who can use Booking.com Extranet
Booking.com Extranet is available to all property owners who have a listing on the Booking.com platform. This includes hotels, apartments, villas, and other types of properties. To use the Extranet, owners must create a Booking.com account and register their property on the platform.
How are Booking.com and Booking.com Extranet different?
Booking.com and Booking.com Extranet are both platforms created by Booking.com to help users access its services. However, they have some differences in functionality, user access, payment processing, and pricing.
Functionality
Booking.com is the public-facing platform that travelers use to search for and book accommodations, flights, car rentals, and other travel-related services. On the other hand, Booking.com Extranet is the platform that property owners use to manage their listings, update their availability calendar, and communicate with guests.
While Booking.com is designed to help travelers find and book the best travel experiences, Booking.com Extranet is designed to help property owners manage their properties and bookings effectively.
User Access
Booking.com is open to all users who want to book travel-related services. It is available in multiple languages and has millions of users worldwide. On the other hand, Booking.com Extranet is only accessible to property owners who have registered and listed their properties on the platform.
Property owners can log in to Booking.com Extranet to manage their properties and bookings, while travelers can log in to Booking.com to search for and book travel-related services.
Payment Processing
Both Booking.com and Booking.com Extranet offer payment processing services to their users. Travelers can pay for their bookings through Booking.com, and property owners can receive payments from guests through Booking.com Extranet.
However, there are some differences in payment processing between the two platforms. For example, Booking.com Extranet allows property owners to set their own cancellation policies and payment terms, while Booking.com has its own policies and terms.
Pricing
Booking.com charges property owners a commission fee for each booking made through the platform. The commission fee varies depending on the type of property and the booking value. On the other hand, Booking.com does not charge travelers any fees for using the platform to search for and book travel-related services.
How do Booking.com and Booking.com Extranet work together?
Booking.com is one of the most popular online travel agencies, connecting travelers with millions of accommodation options around the world. On the other hand, Booking.com Extranet is the backend system used by property owners or managers to manage their listings and bookings on Booking.com. Let’s take a look at how these two platforms work together.
Syncing Listings and Bookings
When a property owner or manager lists their property on Booking.com, the information about the property is added to the Booking.com database. This information includes property details, rates, availability, and other important information. Booking.com Extranet allows property owners or managers to manage their listings, update availability, and adjust rates whenever they need to. When a traveler makes a booking on Booking.com, the booking details are automatically added to the property owner or manager’s Booking.com Extranet account.
Managing Availability and Rates
Booking.com Extranet allows property owners or managers to manage their availability and rates in real-time. This means that they can update their availability and rates whenever they need to, and the changes will be immediately reflected on Booking.com. This is important because it allows property owners or managers to adjust their rates based on demand, ensuring that they are always competitive in the market.
Review and Rating Management
Booking.com is known for its extensive review system, allowing travelers to leave reviews and ratings for the properties they stay in. Booking.com Extranet allows property owners or managers to manage their reviews and ratings, responding to reviews and addressing any concerns that travelers may have. This is an important feature because it allows property owners or managers to maintain a good reputation on Booking.com, which can lead to more bookings in the future.
Customer Support
Booking.com has a dedicated customer support team that is available 24/7 to assist travelers with any issues they may have. Booking.com Extranet also has a dedicated support team that is available to assist property owners or managers with any issues they may have. This includes technical issues, payment issues, and any other issues that may arise.
Conclusion
In summary, Booking.com is the platform used by travelers to search and book accommodations, while Booking.com Extranet is the platform used by property owners and managers to manage their listings and bookings. While there are some similarities between the two platforms, they serve different purposes and are designed for different users. By understanding the differences between Booking.com and Booking.com Extranet, property owners and managers can take full advantage of the features and benefits of each platform to optimize their bookings and provide a seamless experience for their guests.
