If you need to adjust the details of an upcoming stay at an Ace Hotel, you likely want to know the easiest way to modify your reservation. With unique boutique properties across major cities worldwide, Ace Hotels attract devoted fans who book their hip accommodations well in advance.

However, travel plans can change. So how much flexibility do you have when altering an Ace Hotel booking? In this comprehensive guide, we’ll walk through the key policies, potential fees, and tips for changing Ace Hotel reservations with minimal hassle.

In short, you can make changes to arrival date, room type, and more by phone, email, or the Ace Hotel site. However, revisions are subject to availability and rate differences. Some changes trigger cancellation fees, so understand the fine print first.

Read on for full details on how to change occupancy, dates, rooms, and other aspects of your Ace Hotel reservation with confidence.

Overview of Ace Hotel’s Change and Cancellation Policies

When it comes to changing or canceling your reservation at Ace Hotel, it’s important to familiarize yourself with their policies to avoid any unexpected fees or complications. Here is an overview of Ace Hotel’s change and cancellation policies:

Changes allowed with advance notice, subject to availability

If you need to make changes to your reservation at Ace Hotel, they do allow for modifications, but it’s important to provide them with advance notice. The availability of changes is also subject to the hotel’s availability.

It’s always a good idea to contact the hotel directly to inquire about any possible changes and their availability.

Cancellations and no-shows incur penalties based on timing

When it comes to canceling your reservation at Ace Hotel, keep in mind that there may be penalties depending on the timing of your cancellation. The hotel has specific guidelines for cancellations, and it’s important to understand these to avoid any unnecessary fees.

Be sure to check their website or contact the hotel directly for their specific cancellation policy.

Revisions can impact rate and deposit amount

It’s important to note that making revisions to your reservation at Ace Hotel can potentially impact the rate and deposit amount. Depending on the changes you make, there may be adjustments to the cost of your stay.

It’s always a good idea to inquire about any potential rate changes when making revisions to your reservation.

Understand terms before booking to avoid surprise fees

Before finalizing your reservation at Ace Hotel, take the time to thoroughly read and understand the terms and conditions. This will help you avoid any surprise fees or penalties in the event that you need to change or cancel your reservation.

Familiarize yourself with their policies regarding changes, cancellations, and any associated fees. It’s also a good idea to reach out to the hotel directly if you have any specific questions or concerns.

For more detailed information regarding Ace Hotel’s change and cancellation policies, you can visit their official website at https://www.acehotel.com/terms.

How to Modify Reservation Dates with Ace Hotel

Changing the dates of your Ace Hotel reservation is a straightforward process that can be done either online or by calling their reservation line. Whether your plans have changed or you simply need to adjust your stay, Ace Hotel provides options to accommodate your needs.

Login online or call reservation line for date change requests

If you prefer the convenience of managing your reservation online, simply log in to your Ace Hotel account and navigate to the reservation details. Look for the option to modify your dates and follow the prompts to select new arrival and departure dates.

Alternatively, if you prefer to speak to a representative, you can call Ace Hotel’s reservation line and request a date change over the phone. Their friendly staff will assist you in adjusting your reservation to fit your new schedule.

Arrival and departure both can typically be adjusted

When modifying your reservation dates with Ace Hotel, you have the flexibility to adjust both your arrival and departure dates. Whether you need to extend your stay or shorten it, Ace Hotel understands that plans can change.

This allows you to customize your reservation to better align with your travel itinerary.

Subject to room availability on new dates

It’s important to note that modifying your reservation dates is subject to room availability on the new dates you choose. Ace Hotel has a limited number of rooms available, especially during peak travel seasons.

Therefore, it is recommended to make your date change request as soon as possible to increase the likelihood of securing your desired dates.

May trigger rate change or cancellation penalties

When modifying your reservation dates, it’s important to be aware that there may be potential rate changes or cancellation penalties associated with your request. Depending on the specific terms and conditions of your original reservation, changing the dates could result in a rate adjustment.

Additionally, if you are within the cancellation penalty period, modifying your reservation may incur fees. It’s advisable to review Ace Hotel’s cancellation and modification policies or contact their customer service for more information regarding potential fees.

Remember, in case of any doubts or questions, don’t hesitate to reach out to Ace Hotel’s customer service for assistance. They will be more than happy to guide you through the process and provide any necessary information to ensure a smooth modification of your reservation dates.

Changing Room Types and Occupancy

Switch room categories or increase/decrease occupants

Need to switch to a different room category or adjust the number of occupants for your Ace Hotel reservation? No problem! Ace Hotel provides flexibility for guests who want to make changes to their room types or occupancy.

Whether you need a larger room to accommodate more guests or prefer a cozier setting, you can easily make these adjustments.

Availability and pricing for new room type applies

When changing room types or increasing/decreasing the number of occupants, it’s important to keep in mind that availability and pricing for the new room type will apply. This means that if you choose a room category that is in high demand or during peak season, there may be limited availability and potentially higher rates.

It’s always recommended to check the availability and pricing before making any changes to your reservation.

Adding guests’ names requires notification

If you plan to add the names of additional guests to your reservation, it’s important to notify the hotel in advance. This ensures a smooth check-in process and avoids any confusion upon arrival. Remember to provide the hotel with the correct names of all guests who will be staying in the room.

Upcharges for extra guests beyond room capacity

It’s important to note that there may be upcharges for accommodating extra guests beyond the room’s capacity. This is to ensure the comfort and safety of all guests and to comply with fire safety regulations.

If you are unsure about the maximum occupancy of your room or the upcharges for additional guests, it’s best to contact the hotel directly or refer to their official website for more information.

Other Common Ace Hotel Booking Changes

Modifying deposit/payment details

If you need to make changes to your deposit or payment details for your Ace Hotel reservation, you can easily do so by contacting the hotel directly. They will be able to assist you in updating your payment information or adjusting your deposit amount.

It’s always a good idea to double-check their policies and any associated fees before making changes.

Adding special requests or preferences

Do you have any special requests or preferences for your stay at Ace Hotel? Whether it’s a specific room location, extra amenities, or dietary requirements, you can usually add these details to your reservation.

When making your booking, be sure to mention any special requests or preferences you have, or reach out to the hotel directly to make these changes. Keep in mind that certain requests may be subject to availability and additional charges.

Changing guest contact information

It’s important to keep your contact information up to date for any hotel reservation, and Ace Hotel is no exception. If you need to change the contact information for your reservation, such as your email address or phone number, simply get in touch with the hotel’s customer service team.

They will assist you in updating the necessary details to ensure smooth communication regarding your reservation.

Adjusting booked amenities or packages

Are you interested in adding or removing any amenities or packages from your Ace Hotel reservation? Perhaps you want to upgrade to a suite, add breakfast to your stay, or include a spa package. Whatever changes you have in mind, reach out to the hotel directly to discuss your options.

They will be able to guide you through the process and provide any information regarding associated fees or availability.

Tips for Revising Ace Reservations with Minimal Fees

Review change deadlines in reservation confirmation

When considering changing your Ace Hotel reservation, it is crucial to review the change deadlines mentioned in your reservation confirmation. These deadlines specify the last date by which you can make changes without incurring any fees.

Familiarize yourself with these deadlines to avoid unnecessary charges. Keep in mind that each hotel may have different policies, so it’s important to read the specific terms and conditions for the Ace Hotel you have booked.

Act sooner than later for easiest date adjustments

If you need to change your reservation dates at the Ace Hotel, it is advisable to act sooner rather than later. The closer you get to the original check-in date, the more challenging it may be to make the desired adjustments.

Popular dates and room types may fill up quickly, and you may end up with limited options or incur additional fees. By acting promptly, you increase your chances of securing the new dates you desire while minimizing any potential charges.

Downgrade room type to avoid cancellation penalties

If you find yourself needing to make changes to your Ace Hotel reservation and want to avoid cancellation penalties, consider downgrading your room type instead of canceling altogether. This way, you can still modify your reservation without having to pay hefty fees.

By opting for a lower room category, you may even be able to reduce your overall costs. Remember to check if there are any rate differences between the original and downgraded room types.

Discuss waiving fees or rate changes with staff

If you encounter unexpected circumstances that require significant changes to your Ace Hotel reservation, it’s worth reaching out to the hotel staff and discussing your situation. They may be understanding and willing to waive certain fees or make rate adjustments.

While not guaranteed, it never hurts to ask politely. Remember that hotels value customer satisfaction, and they may be willing to accommodate your needs, especially if you are a loyal or repeat customer.

By following these tips, you can navigate the process of revising your Ace Hotel reservation with minimal fees. Remember to review the change deadlines, act promptly, consider downgrading room types if necessary, and communicate with the hotel staff to explore potential waivers or adjustments.

These strategies can help ensure a smoother and more cost-effective reservation modification experience.


Modifying an Ace Hotel reservation is possible with proper notice and understanding of the policies. While fees may apply in some cases, calling customer service as soon as possible gives you the best shot at changing dates, room types, and other details with minimal charges.

Review your booking’s change and cancellation terms upfront, and don’t hesitate to reach out to amend your reservation if needed – the famously accommodating Ace staff is ready to help make it happen.

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