As an accommodation provider listed on, you have access to useful tools and resources through their Extranet portal. This dedicated website helps partners manage information, availability and bookings for their property.

If you’re wondering how to access this exclusive platform, here’s a quick rundown: You can log into the Extranet using your partner login credentials, either through the desktop site or mobile app. Your login details are provided when signing up to list your property.

In this in-depth guide, we’ll walk through the steps to access the Extranet, using either the desktop login or mobile app. We’ll also cover how to obtain login credentials, what you can access through the Extranet, and tips for navigating the interface.

Obtaining Extranet Login Details

When it comes to accessing the extranet, there are a few different ways to obtain your login details. Whether you are listing a property, have recently signed up as a partner, or require support from, you can rest assured that getting access to the extranet is a straightforward process.

Created when listing a property

If you are in the process of listing a property on, you will automatically be issued with extranet login details. These login details are created to provide you with secure access to the extranet, where you can manage your property’s information, availability, rates, and reservations.

Once you have completed the property listing process, you will receive an email containing your login details. This email will also provide you with instructions on how to access the extranet.

Provided in partner signup email

When you sign up as a partner with, you will receive a signup email that contains your extranet login details. This email will be sent to the email address you provided during the registration process.

It is important to keep this email safe and secure, as it contains the information you need to access the extranet. If you cannot locate this email, be sure to check your spam or junk folder. If you still cannot find it, you can contact support for assistance.

Requested through support

If you have misplaced or forgotten your extranet login details, don’t worry! provides excellent support to help you regain access to your account. You can reach out to support and request assistance with retrieving your login details.

They will guide you through the necessary steps to verify your identity and provide you with the information you need to access the extranet. It’s always a good idea to have your property or partner ID on hand when contacting support, as this will help expedite the process.

Remember, having access to the extranet is crucial for managing your property’s information and reservations effectively. If you ever encounter any issues or have questions about the extranet, don’t hesitate to reach out to the dedicated support team at

Logging into the Desktop Extranet

Go to Extranet URL

To access the desktop extranet on, you first need to go to the Extranet URL. This can be done by opening a web browser and typing in the following URL:

Make sure you type in the URL correctly to avoid any errors. Once you arrive at the Extranet login page, you will be one step closer to accessing your partner account.

Enter login email and password

After reaching the Extranet login page, you will need to enter your login email and password. These credentials were provided to you when you signed up as a partner on

Note: If you have forgotten your login email or password, you can click on the “Forgot your login details?” link on the login page. Follow the instructions to retrieve or reset your login credentials.

Access partner dashboard and tools

Once you have successfully entered your login email and password, you will be directed to your partner dashboard on the Extranet. This dashboard is where you can manage your property listing, update availability and rates, view reservations, and access various tools and resources.

Tip: Familiarize yourself with the different sections and features available on the partner dashboard. This will help you make the most of your partnership with and optimize your property’s performance on the platform.

For more detailed instructions and troubleshooting tips, you can visit the Help Center at The Help Center provides comprehensive information and resources to assist you in navigating the Extranet and resolving any issues you may encounter.

Accessing via the Mobile App

If you prefer to access the extranet on using your mobile device, the mobile app is a convenient option. By following the steps below, you can easily manage your bookings and availability on the go.

Download and open partner app

The first step is to download the partner app from the App Store or Google Play Store, depending on your device’s operating system. Once you have successfully installed the app, open it to begin the login process.

Sign in with partner credentials

Upon opening the app, you will be prompted to sign in using your partner credentials. If you already have an account, simply enter your email address and password to log in. If you do not have an account yet, you can easily create one by selecting the “Sign up” option and following the provided instructions.

Manage bookings and availability

Once you have successfully logged in to the partner app, you will gain access to a range of features that allow you to manage your bookings and availability. From the app’s dashboard, you can easily view and update your property details, adjust room rates, add or remove availability, and respond to guest reviews and inquiries.

This mobile app provides a user-friendly interface that makes it easy for partners to navigate and perform necessary tasks. Whether you’re on the move or simply prefer the convenience of managing your property through your mobile device, the partner app offers a seamless experience.

For more information and support related to accessing the extranet via the mobile app, you can visit the official partner help center.

Key Features of the Extranet

The Extranet on offers a range of powerful features that allow property owners and managers to effectively manage their listings and maximize their bookings. Here are some key features that you can find on the Extranet:

Update availability calendar

With the Extranet, updating your availability calendar is a breeze. You can easily mark dates as available or unavailable, ensuring that your guests have accurate information about when your property is open for bookings.

This feature is crucial in maintaining an up-to-date and reliable booking system.

Adjust rates and prices

The Extranet allows you to have full control over your pricing strategy. You can easily adjust rates and prices based on market demand, seasonal fluctuations, or any other factors that may affect your property’s pricing. This flexibility enables you to maximize your revenue and attract more guests.

Manage bookings and messages

Managing bookings and communicating with guests is made simple with the Extranet. You can view and manage all your bookings in one place, making it easy to keep track of reservations and ensure a smooth check-in process.

Additionally, you can easily communicate with guests through the messaging feature, addressing any inquiries or requests they may have.

Analyze performance

The Extranet provides detailed performance analytics that can help you make data-driven decisions. You can access information about your property’s occupancy rate, average daily rate, and revenue, allowing you to assess the effectiveness of your marketing efforts and identify areas for improvement.

This valuable data can help you optimize your property’s performance and drive more bookings.

Tips for Using the Extranet

Reset password if forgotten

If you have forgotten your password for the Extranet, don’t panic! It happens to the best of us. To reset your password, simply click on the “Forgot your password?” link on the login page. You will then be prompted to enter your email address associated with your Extranet account.

After submitting your email address, you will receive an email with instructions on how to reset your password. Make sure to check your spam folder if you don’t see the email in your inbox.

Enable multi-user access

If you are managing your property on with a team, it is essential to enable multi-user access to the Extranet. This feature allows you to grant access to multiple individuals within your organization, each with their own login credentials.

To enable multi-user access, go to the Extranet’s “Account” tab and select “User Permissions”. From there, you can add new users and assign their access rights. This feature helps streamline your property management process and allows for better collaboration.

Set up integration with PMS

Integrating your property management system (PMS) with the Extranet can greatly simplify your workflow and help you manage your bookings more efficiently. By syncing your PMS with the Extranet, you can automatically update availability, rates, and restrictions across all your channels, including

This eliminates the need for manual updates and reduces the risk of overbookings. To set up integration with your PMS, reach out to your PMS provider or refer to the integration documentation available on the website.

Contact support if issues

If you encounter any issues or have questions while using the Extranet, don’t hesitate to contact their support team. They are there to assist you and ensure that you have a smooth experience managing your property.

You can reach out to support through the Extranet’s “Inbox” feature or find the contact details on the website. The support team is knowledgeable and responsive, ready to help you resolve any problems or provide guidance.


The Extranet provides essential tools for accommodation partners through both desktop and mobile access. By signing in with the provided login details, partners can manage listings, availability, bookings and messaging in one centralized portal for their property.

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