Are you planning a trip and have booked a hotel through Priceline? While Priceline offers great deals on hotels, sometimes plans change and you need to cancel your reservation. Canceling a Priceline hotel booking can be a bit confusing, but don’t worry, we’ve got you covered. In this comprehensive guide, we will show you how to cancel a Priceline hotel booking in a few easy steps.

If you’re short on time, here’s a quick answer to your question: cancelling a Priceline hotel booking is possible, but it depends on the type of booking you made and the cancellation policy of the hotel. Keep reading to find out more.

Understanding Your Priceline Booking

Before canceling a Priceline hotel booking, it is important to understand the type of booking you made and the cancellation policy that applies to it.

Types of Priceline Bookings

Priceline offers two types of hotel bookings: Express Deals and Name Your Own Price. Express Deals are pre-negotiated deals between Priceline and hotels, while Name Your Own Price allows you to bid on a hotel room.

It is worth mentioning that Name Your Own Price bookings are non-refundable and non-cancellable. Once you make a bid and it is accepted, you are locked into that booking.

Cancellation Policies

For Express Deals, cancellation policies vary depending on the hotel. When you make a booking, be sure to read the cancellation policy carefully as it will be clearly stated. Generally, you will have until a certain date and time before your check-in date to cancel for free. After that, you may be charged a cancellation fee or lose the entire booking amount.

On the other hand, if you made a standard booking through Priceline’s regular booking process, you will be subject to the hotel’s cancellation policy. This policy may be more strict than Priceline’s policy, so it is important to take note of it and keep it in mind when making your booking.

Unfortunately, if you need to cancel a booking that falls under Priceline’s non-refundable policy, you will not be able to receive a refund. However, it may be worth contacting the hotel directly to see if they are willing to make an exception or offer a voucher for a future stay.

Booking Type Cancellation Policy
Express Deals Varies by hotel, check cancellation policy when making booking
Name Your Own Price Non-refundable and non-cancellable
Regular Bookings Subject to hotel’s cancellation policy

Remember, it is important to read the fine print and understand the cancellation policy before making a booking through Priceline. This will save you from any surprises or unexpected fees if you need to cancel your reservation.

Canceling a Priceline Hotel Booking

Canceling a hotel booking can be a hassle, but it is sometimes necessary due to unforeseen circumstances. Priceline offers users the option to cancel their hotel bookings, but it is important to follow the correct steps to avoid any unintended charges.

Step 1: Check Your Booking Details

Before canceling your hotel booking, ensure that you have all the necessary details. This includes the reservation number, the hotel name and location, and the dates of your stay. Keep in mind that canceling a hotel reservation may result in charges or fees, depending on the hotel’s cancellation policy.

Step 2: Review the Cancellation Policy

It is worth mentioning that Priceline has a no-cancellation policy, which means that once a reservation is made, it cannot be canceled or refunded. However, certain hotel bookings may offer a cancellation period, so it is important to review the cancellation policy before booking. Some hotels may have a deadline for cancellations, while others may offer a full or partial refund.

Keep in mind that canceling a booking outside of the hotel’s cancellation policy may result in a penalty fee. Additionally, some bookings may be non-refundable, so it is important to read the cancellation policy carefully before agreeing to the terms.

Step 3: Cancel Your Booking

If you need to cancel your Priceline hotel booking, log in to your account and navigate to the “My Trips” section. Select the booking you wish to cancel and click on the “Cancel Reservation” button. Follow the prompts to confirm the cancellation.

It is important to note that canceling a hotel reservation may result in charges or fees, depending on the hotel’s cancellation policy. Priceline will inform you of any charges before finalizing the cancellation, so be sure to review the details carefully.

Step 4: Follow Up

After canceling your hotel reservation, it is important to follow up with the hotel to confirm that the booking has been canceled and to verify any charges or fees. Remember to keep any confirmation emails or receipts for your records.

On the other hand, if you encounter any issues with canceling your booking or have any questions, you can contact Priceline’s customer service for assistance. They can be reached via phone or email, and their contact information can be found on the Priceline website.

Tips for Avoiding Priceline Hotel Cancellation Fees

When it comes to cancelling a Priceline hotel reservation, there may be fees involved. However, there are a few ways to avoid these fees and make the process smoother. Here are two tips to keep in mind:

  • Book Flexible Rates: When booking a hotel through Priceline, it is worth mentioning that some hotels offer flexible rates. This means that you can cancel your reservation without incurring any fees as long as you do so by a certain date. Make sure to read the cancellation policy carefully before booking and opt for the flexible rate if available.
  • Consider Travel Insurance: Another way to avoid Priceline hotel cancellation fees is to purchase travel insurance. This can protect you in case of unexpected events, such as a family emergency or natural disaster, that require you to cancel your trip. Keep in mind that not all travel insurance policies cover trip cancellations, so be sure to read the terms and conditions carefully before purchasing.

It is also important to remember that cancelling a hotel reservation through Priceline may have different rules and fees than cancelling directly with the hotel. On the other hand, some popular hotel chains such as Marriott or Hilton may have their own cancellation policies that differ from Priceline’s policies. Consider comparing the policies of different hotels before booking to ensure you choose one that aligns with your travel plans.

Frequently Asked Questions

  • What Happens If I Cancel My Priceline Booking?

    If you cancel your Priceline booking, the hotel’s cancellation policy will determine the amount of money you receive back. Priceline will refund the money to the original form of payment used during the booking process. Keep in mind that if you cancel your booking too close to the check-in date, you may still be charged for one night’s stay.

  • Can I Modify My Priceline Booking?

    Unfortunately, Priceline’s booking system does not allow for modifications. If you need to make changes to your reservation, you will have to cancel and rebook. It is worth mentioning that if you booked a non-refundable hotel room, you will not be able to cancel or modify your reservation.

  • How Long Does It Take to Get a Refund from Priceline?

    Priceline typically processes refunds within 24 to 72 hours after you cancel your reservation. However, it may take up to 7 business days for the refund to appear on your statement, depending on your bank’s processing time.

  • What Should I Do If I Have Trouble Cancelling My Priceline Booking?

    If you experience any issues while trying to cancel your Priceline booking, you can contact their customer service team for assistance. Priceline’s website has a “Contact Us” section where you can find the appropriate phone number or email address to reach out to them. It is recommended to have your booking confirmation number handy when you contact them.


Cancelling a Priceline hotel booking is not as difficult as it may seem. By following the steps outlined in this guide, you can cancel your booking quickly and easily. Remember to always check the cancellation policy before booking a hotel through Priceline and consider booking flexible rates or purchasing travel insurance to avoid cancellation fees. If you have any trouble cancelling your booking, don’t hesitate to reach out to Priceline customer service for assistance.

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