Are you staying at a hotel and notice roaches crawling around? It can be a nightmare for any guest. In this article, we will provide you with a step-by-step guide on how to report a hotel for roaches.

If you’re short on time, here’s a quick answer to your question: You can report a hotel for roaches by talking to the front desk immediately. If they do not resolve the issue, you can contact the health department or file a complaint with the Better Business Bureau.

Talk to the front desk

One of the most unpleasant experiences when staying in a hotel is finding roaches in your room. If you ever find yourself in this situation, it is important to take action as soon as possible to prevent the spread of these pests and ensure the safety of your health. Here are some steps you can take to report a hotel for roaches:

  • The first thing to do is to immediately talk to the front desk. Inform them about the roach problem and ask for their assistance in resolving the issue.
  • Request for a new room or cancellation of your stay. If the hotel is unable to provide you with a room that is free of roaches, request for a new room or consider cancelling your stay. It is worth mentioning that most hotel chains have policies in place that allow for refunds or compensation in situations like this.

Remember to keep a record of the incident by taking photos and notes. This will serve as proof in case you need to escalate the issue further. It is also a good idea to check the hotel’s website or booking platform for their policies on pest control to ensure that they are taking the necessary steps to prevent infestations.

Unfortunately, roaches are a common problem in hotels and can be difficult to control. However, by taking the appropriate steps to report the issue, you can protect yourself and other guests from potential health hazards. If you are looking for more information on how to prevent and control roaches, there are plenty of resources available online from authoritative websites such as EPA and CDC.

Document the evidence

When encountering roaches in a hotel room, it is important to take action and report the issue to the appropriate authorities. To do so, the first step is to document the evidence.

It is worth mentioning that taking pictures or videos of the roaches and any unsanitary conditions can help provide tangible evidence of the issue. This can be useful when reporting the incident to hotel management, health inspectors, or other relevant authorities. Additionally, keeping any receipts or documentation related to your stay can also be helpful in documenting the incident and providing evidence of the hotel’s responsibility.

If you are reporting the incident to hotel management, it is important to keep in mind that they may require evidence of the issue before taking action. By documenting the evidence, you can provide the hotel with clear evidence of the problem and help expedite the resolution process.

Unfortunately, encountering roaches in a hotel room can be a frustrating and unpleasant experience. However, by taking action and documenting the evidence, you can help prevent similar incidents from occurring in the future. Remember to stay calm and professional when reporting the issue to hotel staff, and to follow up with appropriate authorities if necessary.

On the other hand, it is worth noting that some hotels have taken steps to prevent and address issues related to pests. For example, some popular hotel chains have implemented regular pest control inspections and have trained staff to identify and address pest-related issues. Checking reviews and ratings of a hotel before booking can also help ensure that the hotel has a good track record of cleanliness and pest control.

Contact the health department

If you have discovered roaches in your hotel room, it is important to report it to the proper authorities to prevent the spread of infestation and protect the health of other guests. One of the first steps you should take is to contact the health department in your local area.

To do this, you can search for the local health department’s contact information on the internet or in the phone book. Once you have the contact information, you should file a complaint with the health department regarding the roach infestation.

When filing a complaint, it is important to provide evidence of the roach infestation, such as photographs or video footage. This will help the health department to investigate the situation and take appropriate actions to prevent the spread of the infestation.

Keep in mind that even if you do not have physical evidence, it is still worth reporting the infestation to the health department. They may be able to conduct an inspection and take action based on their own observations.

File a complaint with the Better Business Bureau

If you encounter roaches in a hotel room, it is important to report it to the authorities to prevent others from experiencing the same problem. The Better Business Bureau (BBB) is a good place to start, as it is an organization that promotes and enforces ethical business practices.

To file a complaint with the BBB, you can visit their website at Once you are on their homepage, look for the “File a Complaint” button and click on it. You will be required to provide your personal information, the name and location of the hotel, the date of your stay, and a detailed description of the roach infestation.

It is worth mentioning that the more detailed your complaint is, the more helpful it will be in resolving the issue. You should also provide any evidence you have, such as photos or videos of the roaches in your room. Remember to keep a copy of the complaint for your records.

After you file the complaint, the BBB will forward it to the hotel’s management and request a response within a certain timeframe. On the other hand, if the hotel is not a member of the BBB, the organization will still forward the complaint to the appropriate government agency for investigation.

Consider Legal Action

If you have encountered roaches in your hotel room, it is worth mentioning that it is not only unpleasant but also a health hazard. You may want to consider taking legal action against the hotel. Contacting a lawyer who specializes in personal injury cases can help you understand your legal options and determine if you have a strong case.

On the other hand, before pursuing legal action, you may want to try to resolve the issue with the hotel management first. This can be done by speaking to the hotel manager or filing a complaint with the hotel’s corporate office. Keep in mind that hotels have a duty to provide guests with clean and safe accommodations. By law, hotels must also disclose if they have a history of pest problems.

If you do decide to take legal action, you may be able to pursue compensation for damages or injuries resulting from the roach infestation. This can include medical expenses, lost wages, and pain and suffering. It is important to document any damages or injuries, including taking pictures of the roaches and any bites or rashes you may have received.

Unfortunately, roach infestations are not uncommon in hotels. In fact, according to a study by the University of Kentucky, nearly 100 percent of hotels surveyed had found evidence of roaches. This is why it is important to check hotel reviews and ratings before booking a room. Websites like TripAdvisor and allow users to leave reviews and ratings for hotels, which can help you make an informed decision.


Reporting a hotel for roaches is important to prevent future guests from experiencing the same issue. By following the steps outlined in this article, you can take action and hold the hotel accountable for their negligence. Remember to document any evidence and consider legal action if necessary.

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