If you’re looking for a reliable online booking platform for hotels, then you may have come across HotelPlanner.com. However, with so many scams and untrustworthy websites out there, it’s natural to question whether or not HotelPlanner.com is a legitimate business.

If you’re short on time, here’s a quick answer to your question: Yes, HotelPlanner.com is a legitimate business. In this article, we’ll explore what HotelPlanner.com is, how it works, and why you can trust it for your hotel bookings.

Here’s what we’ll cover in this article:

What is HotelPlanner.com?

HotelPlanner.com is a legitimate online platform where travelers can book hotel rooms, meeting spaces, and event venues. The website was founded in 2003 by Tim Hentschel and John Prince and has since grown to become a global leader in group travel bookings, serving over 4 million group event attendees annually.

Overview of HotelPlanner.com

HotelPlanner.com is an innovative online booking platform with a focus on group travel. The website offers a range of services including hotel booking, venue sourcing, and event planning. Whether you’re planning a business trip, sports team travel, or a family vacation, HotelPlanner.com has a variety of options to suit your needs.

One of the unique features of HotelPlanner.com is their ability to negotiate discounted rates for group bookings. By leveraging their relationships with hotels and event venues, they are able to offer competitive rates that are not available to individual customers.

Who uses HotelPlanner.com

HotelPlanner.com is used by a wide range of travelers including sports teams, corporate clients, wedding planners, and families. The website is particularly popular among group event planners who are looking for a convenient and cost-effective way to book accommodation and event spaces.

Some of the top organizations that have used HotelPlanner.com include the NFL, NBA, MLB, and NHL. The website has also been featured in major media outlets such as Forbes, The New York Times, and USA Today.

How HotelPlanner.com works

Booking a hotel or event space on HotelPlanner.com is easy and straightforward. Users can search for hotels based on location, dates, and the number of guests. The website also offers a range of filters to help users find the perfect accommodation for their needs.

Once you have found a hotel or event space that meets your requirements, you can book directly through the website. HotelPlanner.com accepts all major credit cards and offers a range of payment options including individual billing and group billing.

Is HotelPlanner.com Safe and Secure?

Website Security Measures

HotelPlanner.com takes website security very seriously. The website uses SSL encryption technology to protect user data and transactions. The SSL encryption ensures that any information exchanged on the website remains private and confidential. Additionally, HotelPlanner.com has implemented various security measures such as firewalls, intrusion detection systems, and regular security audits to ensure the website is secure.

Payment Options

HotelPlanner.com offers safe and secure payment options for its users. Users can pay for bookings using credit/debit cards, PayPal, or wire transfers. The website does not store users’ credit card information, and all transactions are processed through secure payment gateways.

Customer Reviews

HotelPlanner.com has received positive customer reviews on various review websites, including Trustpilot and BBB. Customers have praised the website for its user-friendly interface, excellent customer service, and competitive pricing. HotelPlanner.com has a Trustpilot rating of 4.3 out of 5 and an A+ rating on BBB.

How to Book a Hotel on HotelPlanner.com

Creating an Account

To book a hotel on HotelPlanner.com, the first step is to create an account. Creating an account is simple and straightforward. All you need to do is go to the website and click on the “Sign Up” button. You will be prompted to enter your email address, name, and a password. Once you have filled in the required information and submitted the form, you will receive a confirmation email. Click on the confirmation link in the email to activate your account.

Searching for Hotels

Once you have created an account, you can start searching for hotels. To find the perfect hotel for your needs, you can use the search bar on the homepage. Simply enter your destination, check-in and check-out dates, and the number of guests. You can also filter your search results by price, star rating, and amenities.

Making a Reservation

Once you have found the hotel that meets your needs, you can make a reservation. To do this, click on the “Book Now” button next to the hotel listing. You will be taken to a page where you can review the hotel details, room types, and rates. Select the room type and rate that you prefer and click on “Book Now.” You will be prompted to enter your payment and billing information. Once you have completed the payment process, you will receive a confirmation email with all the details of your reservation.

Editing Your Reservation

If you need to make changes to your reservation, you can do so easily on HotelPlanner.com. Simply log in to your account and go to the “My Reservations” section. Here, you can view your existing reservations and make changes as needed. You can change the dates of your stay, add or remove guests, or cancel your reservation altogether.

HotelPlanner.com vs. Other Online Booking Platforms

Comparison with other popular booking websites

When it comes to booking hotel rooms online, there are many options available. However, not all booking websites are equal. In comparison to other popular booking websites like Booking.com and Expedia, HotelPlanner.com stands out as a legitimate and reliable option. While Booking.com and Expedia focus on individual leisure travelers, HotelPlanner.com specializes in group travel, providing customized group hotel booking services.

HotelPlanner.com offers competitive group rates, flexible payment options, and a user-friendly interface for making reservations. The platform also has a dedicated team of customer service professionals available 24/7 to assist with any questions or concerns.

Advantages of using HotelPlanner.com

One of the biggest advantages of using HotelPlanner.com is the ability to book accommodations for groups. Whether it’s for a family reunion, business conference, or sports team event, the platform makes it easy to coordinate room bookings for multiple people.

In addition, HotelPlanner.com offers a variety of tools and resources to help group travel organizers plan their trip. These include access to detailed hotel information, group travel deals and discounts, and a proprietary hotel bid system that allows users to bid on hotel rooms for their group.


In conclusion, HotelPlanner.com is a legitimate and trustworthy business that provides an easy and secure way to book hotels online. With a wide range of hotels, competitive pricing, and a user-friendly interface, HotelPlanner.com is a great choice for anyone looking to book accommodations for their next trip.

Don’t just take our word for it – check out the customer reviews and see for yourself why HotelPlanner.com is a top choice for travelers around the world. Happy travels!

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