Hotels are known for their luxurious amenities and impeccable service. One of the things that make a hotel stay pleasant is the scent of their rooms.

If you’re wondering what air fresheners hotels use to achieve that refreshing scent, you’ve come to the right place.

In this article, we’ll dive into the world of hotel air fresheners, their types, scents, and the reasons why they are essential in the hospitality industry.

Why do hotels use air fresheners?

Hotels are known for their luxurious amenities, exceptional service, and comfortable accommodations. However, one aspect that often goes unnoticed is the scent of the hotel. Hotels use air fresheners for various reasons, including:

Creating a welcoming atmosphere

Hotels strive to create a welcoming atmosphere for their guests. The use of air fresheners is an essential part of this effort. The right scent can create a positive first impression that sets the tone for the rest of the guest’s stay. The scent can also help guests feel more relaxed and comfortable, making their stay more enjoyable.

Eliminating unpleasant odors

Hotels are prone to unpleasant odors due to a high volume of guests, food preparation, and other factors. Air fresheners help to eliminate these odors, creating a more pleasant environment for guests. By using air fresheners, hotels can ensure that their guests do not encounter any unpleasant smells that could negatively impact their stay.

Improving the guest experience

The use of air fresheners can also improve the guest experience. A well-scented hotel room can make guests feel more comfortable and relaxed, leading to a more enjoyable stay. Additionally, the scent can help guests associate positive memories with their stay, leading to increased customer loyalty and positive reviews.

Types of air fresheners used in hotels

One of the most important elements of a comfortable hotel stay is the scent of the room. While hotels use a variety of methods to keep their rooms smelling fresh, the most common ones are sprays, plug-ins, diffusers, and air purifiers.


Air freshener sprays are a popular option in hotels because they can be used quickly and easily. These sprays typically contain a mixture of chemicals and fragrances that are designed to neutralize unpleasant odors. Some hotels even use natural air freshener sprays, which contain essential oils and other natural ingredients. However, sprays can be overwhelming and may cause allergic reactions in some guests.


Plug-in air fresheners are another common option in hotels. These devices are plugged into an electrical outlet and release a fragrance into the air. Many plug-ins have adjustable settings, so hotel staff can control the strength of the fragrance. However, plug-ins can also be overpowering, and some guests may not like the scent.


Air freshener diffusers are becoming more popular in hotels. These devices use essential oils and water to create a subtle, pleasant scent. Some diffusers even have color-changing lights, which can add to the relaxing ambiance of a hotel room. However, diffusers require more maintenance than other types of air fresheners, as they need to be refilled regularly.

Air Purifiers

Air purifiers are not technically air fresheners, but they are often used in hotels to keep the air clean and fresh. These devices use filters to remove pollutants, allergens, and other particles from the air. Some air purifiers also have fragrance cartridges, which can add a subtle scent to the room. Air purifiers are an excellent option for guests with allergies or respiratory issues, but they can be noisy and may not be aesthetically pleasing.

Pros Cons
  • Quick and easy to use
  • Can be very effective at neutralizing odors
  • Can be overwhelming
  • May cause allergic reactions
  • Adjustable settings
  • Can be effective at neutralizing odors
  • Can be overpowering
  • Some guests may not like the scent
  • Create a subtle, pleasant scent
  • Can add to the ambiance of the room
  • Require more maintenance
  • May not be as effective at neutralizing strong odors
  • Remove pollutants and allergens from the air
  • Good for guests with allergies or respiratory issues
  • Can be noisy
  • May not be aesthetically pleasing

Popular scents used in hotels

Hotels use air fresheners to maintain a pleasant ambiance in their rooms and public areas. The choice of scent depends on the hotel’s brand and target market. Here are some of the most popular scents used in hotels:


Citrus scents are energizing and refreshing. They are commonly used in lobbies, fitness centers, and other public areas. The scent of oranges, lemons, and grapefruits can create a welcoming and invigorating atmosphere. Citrus scents are believed to improve mood and increase productivity.


Lavender scents are known for their calming and relaxing properties. They are often used in hotel spas and bedrooms to create a serene and peaceful environment. The scent of lavender can help reduce stress and anxiety, promote better sleep, and improve overall well-being. Some hotels offer lavender-scented pillows or sprays to help guests sleep better.


Vanilla scents are warm and inviting. They are often used in hotel restaurants, cafes, and bakeries to create a cozy and familiar atmosphere. The scent of vanilla can evoke feelings of comfort and relaxation. Some guests may associate the smell of vanilla with home and childhood memories.

Ocean Breeze

Ocean breeze scents are fresh and clean. They are commonly used in hotel rooms and bathrooms to create a sense of cleanliness and hygiene. The scent of the sea, salt, and fresh air can make guests feel refreshed and rejuvenated. Some hotels use ocean breeze scents with a hint of floral or citrus notes to add complexity to the fragrance.

It is important to note that some guests may have allergies or sensitivities to certain scents. Hotels should consider offering scent-free options or using natural and hypoallergenic air fresheners. Additionally, hotels should follow proper ventilation and maintenance procedures to ensure the safety and comfort of their guests.

Factors to consider when choosing air fresheners for hotels

Choosing the right air freshener for hotels is crucial as it can affect the overall guest experience. Here are some factors to consider when selecting air fresheners:


The primary consideration when choosing an air freshener is its effectiveness in eliminating unpleasant odors. It is essential to select a product that can effectively mask or neutralize odors, leaving a pleasant scent in the air.

One effective option is to use essential oils, which not only provide a pleasant scent but also offer therapeutic benefits. Some popular essential oils used by hotels include lavender, peppermint, and citrus oils.


The cost of air fresheners is another consideration when selecting a product. It is essential to choose an air freshener that fits within the hotel’s budget without compromising on quality.

One cost-effective option is to use natural air fresheners, such as baking soda, vinegar, and lemon juice. These natural ingredients are readily available and can effectively eliminate odors without breaking the bank.

Safety and health concerns

When selecting air fresheners for hotels, it is vital to consider any safety and health concerns associated with the product. Certain chemicals used in some air fresheners can be hazardous to human health, causing various respiratory problems, allergies, and skin irritation.

It is best to choose air fresheners that use natural ingredients and are free from harmful chemicals. Look for products that have been certified by regulatory bodies such as the Environmental Protection Agency (EPA) or the Green Seal Certification.


Hotels are increasingly becoming conscious of their environmental impact and are adopting eco-friendly practices. When selecting air fresheners, it is essential to choose products that are environmentally friendly and sustainable.

One eco-friendly option is to use diffusers and essential oils, which do not produce any harmful chemicals and are biodegradable. Another option is to select air fresheners that use natural ingredients and are packaged in recyclable materials.

Factors Recommended options
Effectiveness Essential oils
Cost Natural ingredients such as baking soda, vinegar, and lemon juice
Safety and health concerns Products certified by regulatory bodies such as the Environmental Protection Agency (EPA) or the Green Seal Certification
Eco-friendliness Diffusers and essential oils or air fresheners that use natural ingredients and are packaged in recyclable materials


In conclusion, the use of air fresheners in hotels is a common practice that enhances the guest experience. With various types and scents to choose from, hotels can customize their air fresheners to fit their brand and clientele.

When choosing air fresheners, hotels must consider factors such as effectiveness, cost, safety, and eco-friendliness.

So the next time you enter a hotel room and are greeted with a pleasant scent, you’ll know what air freshener they’re using.

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