When booking a stay at one of Hilton’s hotels, you’ll often see a mandatory ‘incidental hold’ added to your reservation. But what exactly are these incidentals that Hilton charges for? Getting clear on what is and isn’t covered in your nightly rate can help you avoid surprise fees at checkout.

If you’re short on time, here’s a quick answer to what Hilton incidentals include: Hilton incidentals typically cover fees for things like room service, minibar items, parking, WiFi, pool access, and other amenities outside the basic room rate.

In this comprehensive guide, we’ll break down the most common incidental charges at Hilton hotels so you know exactly what to expect. With tips for minimizing these fees, you can make the most of your Hilton stay without breaking the bank on incidentals.

Understanding Hilton’s Incidental Fee Policy

When staying at a Hilton hotel, it’s important to be aware of the incidental fees that may be charged during your stay. These fees are additional charges that are not included in the initial room rate.

Understanding Hilton’s incidental fee policy will help you avoid any surprises and ensure a smooth and enjoyable stay. Here’s a breakdown of the fees you should know:

1. Resort Fees

Many Hilton properties, particularly those located in popular vacation destinations, charge a resort fee. This fee covers access to amenities such as pools, fitness centers, and Wi-Fi. It’s important to note that even if you don’t plan on using these facilities, the resort fee is typically mandatory.

The amount of the resort fee varies depending on the hotel and location, so it’s a good idea to check the hotel’s website or call ahead to inquire about the specific amount.

2. Parking Fees

Most Hilton hotels charge for parking, whether it’s self-parking or valet parking. The cost of parking can vary significantly depending on the location and whether it’s a city hotel or a resort property.

If you’re planning to drive to the hotel, it’s important to factor in the cost of parking when budgeting for your stay.

3. Mini-Bar and Room Service Charges

Hilton hotels typically offer a mini-bar in the guest rooms, stocked with snacks and beverages. Consuming items from the mini-bar will result in additional charges, so it’s important to check the prices before indulging.

Similarly, ordering room service will incur extra fees, including delivery charges and gratuity.

4. Damage or Loss of Hotel Property

If you accidentally damage or lose hotel property during your stay, such as towels, bathrobes, or electronics, you may be charged for the replacement or repair. It’s always a good idea to report any damages or losses to the hotel staff as soon as possible to avoid any misunderstandings.

5. Miscellaneous Charges

In addition to the fees mentioned above, there may be other miscellaneous charges that can vary depending on the hotel. These can include fees for early check-in or late check-out, pet fees if you’re traveling with a furry friend, or fees for using certain hotel services like the business center or spa.

It’s important to review your final bill upon check-out to ensure that all charges are accurate. If you have any questions or concerns about the incidental fees, don’t hesitate to speak with the hotel’s front desk or guest services.

By being aware of these fees in advance, you can better plan and budget for your stay at a Hilton hotel.

Common Incidentals Charged by Hilton

When staying at a Hilton hotel, it is important to be aware of the various incidentals that may be charged to your room. These incidentals are additional fees that go beyond the initial cost of your stay and can add up quickly if you’re not careful.

By understanding what these charges are, you can better plan and budget for your hotel stay. Here is a breakdown of some common incidentals charged by Hilton:

Room Service

Hilton offers a convenient room service option for guests who prefer to dine in the comfort of their rooms. However, it’s important to note that room service often comes with an additional charge. This charge typically includes a delivery fee and a gratuity for the server.

It is important to check the menu for prices and any additional charges before placing an order to avoid any surprises on your bill.

Minibar Items

Many Hilton hotels provide minibars in their guest rooms that are stocked with snacks and beverages. While it can be tempting to indulge in these convenient treats, be aware that the items in the minibar often come with a hefty price tag.

Each item will have a listed price, and if you consume any of the items, you will be charged accordingly. It’s a good idea to check the prices and consider other alternatives if you’re looking to save some money.

WiFi Access

Access to WiFi is essential for most travelers, and Hilton understands this. However, some Hilton hotels may charge for access to their WiFi network. In some cases, basic internet access may be complimentary for Hilton Honors members, while higher speeds or premium access may require an additional fee.

It’s a good idea to check with the hotel beforehand to understand the WiFi options and any associated charges.


If you plan to drive to your Hilton hotel, parking may be an additional cost to consider. Many Hilton hotels offer on-site parking facilities, but they may charge a daily or hourly fee for using their parking spaces.

The parking fees can vary depending on the location and the demand for parking in the area. It’s a good idea to inquire about parking options and costs when making your reservation.

Pool and Gym Access

Hilton hotels often have fantastic amenities, including pools and fitness centers. While these amenities are available for guests to use, there may be additional charges associated with access. Some Hilton hotels include pool and gym access as part of the room rate, while others may charge a separate fee.

It’s best to ask about these charges when booking your stay.

Business Center Services

If you’re traveling for business, you may need access to a business center for printing, faxing, or other office-related tasks. Hilton hotels typically offer business centers, but keep in mind that there may be charges for using these services.

The fees can vary depending on the specific services you require. It’s a good idea to check with the hotel ahead of time to understand the costs and availability of their business center services.

Ways to Avoid or Reduce Hilton Incidentals

Decline Housekeeping

One simple way to avoid or reduce Hilton incidentals is by declining housekeeping services during your stay. Most hotels offer guests the option to opt-out of daily housekeeping in exchange for a credit or reward points.

By choosing this option, not only can you save on incidentals, but you also contribute to reducing the hotel’s environmental impact. So, it’s a win-win situation!

Book With Free WiFi and Breakfast

Another way to avoid or reduce Hilton incidentals is by booking a room that includes free WiFi and breakfast. Many Hilton properties offer packages that include these amenities, allowing you to enjoy a hassle-free stay without incurring additional charges.

Plus, who doesn’t love starting their day with a delicious breakfast?

Use Your Own Devices for WiFi

If free WiFi is not included in your booking or package, you can still avoid extra charges by using your own devices for internet access. Instead of paying for the hotel’s WiFi, simply connect your smartphone or laptop to your mobile data plan or find a nearby coffee shop or public space with complimentary WiFi.

This way, you can stay connected without incurring any additional costs.

Limit Use of Minibar

The minibar can be a tempting indulgence, but it can also lead to unexpected charges. To avoid or reduce Hilton incidentals, it’s best to limit your use of the minibar. Rather than reaching for the snacks and beverages provided, consider bringing your own snacks or purchasing them from a local store at a fraction of the cost.

This way, you can satisfy your cravings without breaking the bank.

By following these tips, you can avoid or minimize Hilton incidentals, ensuring a more budget-friendly and enjoyable stay. Remember, it’s always a good idea to check the hotel’s policies and amenities before making a reservation to ensure you fully understand what is included and what may incur additional charges.

Checking Out with Hilton Incidentals

As a guest at a Hilton hotel, you may come across the term “Hilton incidentals” during your stay. These incidentals refer to additional charges that you may incur during your stay, aside from the room rate.

It’s important to understand what these fees are and how they are handled at check-out to avoid any surprises on your final bill. Let’s break it down for you.

Review Your Folio

Before checking out, it is essential to review your folio, which is a detailed summary of the charges associated with your stay. The folio provides a breakdown of all the expenses, including room charges, taxes, and incidentals. Take the time to carefully review each item to ensure its accuracy.

If you notice any discrepancies or charges that you don’t recognize, don’t hesitate to bring it to the attention of the hotel staff.

Settle Incidentals at Check-Out

At check-out, you will be required to settle any outstanding incidentals. These charges can include expenses such as room service, minibar purchases, parking fees, spa services, or any other additional services you may have utilized during your stay.

The amount for incidentals is typically held on your credit card upon check-in, and the final charges are processed at the time of check-out.

Pro Tip: To avoid any surprises, it’s a good idea to keep track of your incidental charges throughout your stay. You can inquire about your current balance at the front desk or through the hotel’s mobile app.

Dispute Any Erroneous Charges

If you come across any charges that you believe are incorrect or unauthorized, it is important to address them promptly. Speak with the hotel management or the front desk staff to dispute these charges. Provide any evidence or documentation that supports your claim.

Most hotels have a designated process for handling disputes and will work with you to resolve any issues.

Fun Fact: According to a study conducted by the American Hotel & Lodging Association, the average amount spent on incidentals by hotel guests in the United States is $55 per stay.


By understanding Hilton’s incidental policies and knowing which amenities incur fees outside of your room rate, you can better control costs on your next stay. With some smart planning, you may be able to avoid incidentals altogether and stick to your budget for a smooth hotel experience.

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