As a business traveler, finding the right hotel can make or break your trip. You need a comfortable and efficient place to stay that meets your unique needs. In this article, we’ll explore what business travelers want in a hotel and how these amenities can enhance their experience.
Location, Location, Location
One of the most important factors for business travelers when choosing a hotel is its location. After all, when you’re traveling for work, time is of the essence and being close to your destination is crucial. Here are some key aspects of a hotel’s location that business travelers look for:
- Proximity to Business Districts: Business travelers want to be close to where their meetings, conferences, and other work events are taking place. This not only saves time, but also helps them to be more productive and efficient during their stay.
- Easy Access to Transportation: Whether it’s a taxi, subway, or rental car, business travelers need to be able to get around easily and quickly. A hotel with a shuttle service to nearby airports or train stations can also be a big plus.
- Nearby Dining and Entertainment: After a long day of meetings or work-related activities, business travelers want to unwind. Having a variety of dining and entertainment options close by can make all the difference. This can include anything from high-end restaurants to casual bars and cafes.
It is worth mentioning that popular hotel chains like Marriott, Hilton, and Hyatt often have properties located in or near business districts, making them a top choice for business travelers. Keep in mind that factors like traffic and distance can also impact a hotel’s location, so researching the area beforehand is always recommended.
High-Speed Wi-Fi and Tech Amenities
One of the most important factors for business travelers when choosing a hotel is high-speed Wi-Fi. It is worth mentioning that these travelers are often on tight schedules and need to be able to work efficiently while on the go. According to a survey by Hotel Business Review, 94% of business travelers said that Wi-Fi is the most important amenity when staying in a hotel. Therefore, it is crucial for hotels to offer reliable and fast Wi-Fi to meet the demands of their customers.
In addition to high-speed Wi-Fi, business travelers also look for tech amenities such as a business center and meeting rooms. These amenities enable them to conduct meetings and work in a professional setting without having to leave the hotel. According to a survey by Entrepreneur, 75% of business travelers said that they use the business center in their hotel. Therefore, hotels that offer well-equipped and comfortable meeting spaces are likely to attract more business travelers.
Charging stations and electronic safes are also important tech amenities for business travelers. These travelers often carry multiple devices such as phones, laptops, and tablets that require charging. Therefore, hotels that provide ample charging stations in guest rooms and public areas are highly valued. Additionally, electronic safes offer a secure storage space for laptops and other valuables. According to a survey by Statista, 47% of business travelers said that they look for electronic safes when choosing a hotel.
| Amenity | Percentage of Business Travelers that Value it |
|---|---|
| High-Speed Wi-Fi | 94% |
| Business Center and Meeting Rooms | 75% |
| Charging Stations | N/A |
| Electronic Safes | 47% |
It is important for hotels to keep in mind that business travelers have specific needs and preferences when it comes to tech amenities. Unfortunately, hotels that do not meet these needs may lose business to competitors. Therefore, it is crucial for hotels to invest in and prioritize these amenities to attract and retain business travelers.
Comfortable and Functional Rooms
When it comes to business travel, one of the most important factors that can make or break a trip is the hotel accommodation. Business travelers spend a lot of time in their hotel rooms, so it is essential that the room is comfortable and functional. Here are some key things that business travelers want in their hotel rooms:
- Comfortable Beds and Pillows: After a long day of meetings and travel, business travelers need a good night’s sleep. A comfortable bed and pillows can make a big difference in ensuring that they wake up feeling refreshed and ready for the day ahead.
- Soundproof Rooms: Business travelers often need to work from their hotel rooms, which can be challenging if there is a lot of noise coming from outside or other rooms. Soundproof rooms can help to create a quiet and peaceful environment, allowing travelers to focus on their work.
- Ample Desk Space and Ergonomic Chairs: Business travelers often need to work from a desk, so it is important that the room has enough space for them to spread out their work. Additionally, ergonomic chairs can help to prevent back pain and other discomforts that can arise from sitting for long periods of time.
Popular hotel chains such as Marriott and Hilton have recognized the importance of comfortable and functional rooms for business travelers, and have invested in features such as soundproofing and ergonomic chairs. Keep in mind that a comfortable and functional room can make a big difference in the success of a business trip.
Fitness and Wellness Options
Business travelers often prioritize their health and wellness routines, even when on the road. As a result, hotels that offer fitness and wellness options are becoming increasingly popular among this demographic.
Fitness Centers and Pools: Many business travelers want to maintain their fitness routines while traveling, and a hotel with a well-equipped fitness center and/or pool can be a major draw. According to a recent survey by Global Business Travel Association, 43% of business travelers consider a hotel’s gym facilities when making their booking decisions. Hotel chains such as Marriott and Hilton are known for their extensive fitness centers and pools, which cater to busy travelers’ needs.
Healthy Food Options: In addition to fitness facilities, business travelers also prioritize healthy food options. Many hotels are now offering healthier menu items to cater to this demand. A recent study by Cvent found that 83% of business travelers prefer healthier food options while on the road, and 37% of those surveyed said they would pay more for healthier meals. Hotel chains such as Hyatt and InterContinental Hotels Group have introduced healthier menu options to cater to this trend.
Spa and Relaxation Services: After a long day of meetings, business travelers often want to unwind and relax. Hotels that offer spa and relaxation services can be a major draw for this demographic. According to the Global Business Travel Association, 42% of business travelers consider a hotel’s spa facilities when making their booking decisions. Hotel chains such as Four Seasons and Ritz Carlton are known for their luxurious spa facilities and relaxation services.
24/7 Customer Service
When it comes to business travel, having access to 24/7 customer service is a must-have for any hotel that wants to attract and retain business travelers. Business travelers often have unpredictable schedules and unexpected needs, so having a responsive and helpful staff to assist them at any time of the day or night is crucial.
One aspect of 24/7 customer service that business travelers value is 24-hour room service. After a long day of meetings and travel, many business travelers prefer the convenience of being able to order a meal or snack from their hotel room at any time. This allows them to work or rest in their room without having to leave the hotel.
In addition to 24-hour room service, many business travelers also appreciate having access to concierge services. Whether they need help with transportation, recommendations for local restaurants, or assistance with booking a meeting space, having a knowledgeable and helpful concierge can make a big difference in the success of their trip.
| Hotel Chain | 24-Hour Room Service | Concierge Services | |
|---|---|---|---|
| Marriott | Yes | Yes | Yes |
| Hilton | Yes | Yes | Yes |
| Hyatt | Yes | Yes | Yes |
It is worth mentioning that some hotels may charge extra fees for 24-hour room service or concierge services, so business travelers should keep that in mind when selecting a hotel. Unfortunately, not all hotels offer 24/7 customer service, so it is important for business travelers to do their research and choose a hotel that meets their needs.
Remember, for business travelers, time is money. Having access to 24/7 customer service, 24-hour room service, and concierge services can help them be more productive and efficient during their trips. On the other hand, hotels that do not offer these services may find it difficult to attract and retain business travelers.
For more information on hotels that cater to business travelers, visit https://www.businesstravelnews.com/Hotels.
Conclusion
Overall, business travelers want a hotel that offers convenience, comfort, and efficiency. By understanding and catering to their needs, hotels can provide an exceptional experience that keeps them coming back. Whether it’s a prime location, high-tech amenities, or top-notch customer service, the right hotel can make all the difference in a successful business trip.
