If you’re staying at an Omni hotel and see an unfamiliar charge on your bill labeled “incidentals”, you may be wondering what exactly are these incidental fees. In short, incidental charges at Omni hotels refer to fees for additional services or items used during your stay beyond the basic room rate, such as room service, parking, WiFi, and other amenities.

This article will provide a comprehensive overview of what incidental charges entail at Omni hotels, what common incidentals to expect on your folio, how much they typically cost, tips for avoiding surprise fees, and Omni’s incidentals policy.

What Are Incidental Charges at Hotels?

When staying at a hotel, you may come across the term “incidental charges.” These are additional fees beyond the room rate that you may be required to pay during your stay. While the room rate covers the cost of your accommodations, incidental charges are separate expenses that can add up depending on the services and amenities you use.

Additional fees beyond room rate

Incidental charges at hotels encompass a wide range of services and amenities that go beyond the basic cost of your room. These charges can include things like room service, mini-bar purchases, parking fees, Wi-Fi access, spa treatments, and more.

It’s important to note that these charges are not included in the initial price you pay for your room, so it’s essential to budget accordingly.

Covers extra services & amenities used

When you stay at a hotel, you have access to various services and amenities that enhance your overall experience. Incidental charges cover the cost of these extras that you choose to utilize during your stay.

For example, if you order room service or enjoy a massage at the hotel’s spa, these charges will be added to your final bill as incidental charges.

Keep in mind that not all services and amenities may be included in your room rate. Some hotels offer complimentary amenities, while others charge for additional services. It’s always a good idea to familiarize yourself with the hotel’s policies regarding incidental charges before booking your stay.

Helps hotels recoup expenses

Incidental charges play a crucial role in helping hotels recoup expenses and maintain their operations. These charges contribute to the overall revenue of the hotel and offset the costs associated with providing additional services and amenities.

By charging for these extras, hotels can continue to offer a high level of service and ensure a memorable stay for their guests.

It’s important to review your final bill for any incidental charges before checking out of the hotel. This gives you the opportunity to address any discrepancies or questions with the hotel staff. Remember, incidental charges are a standard practice in the hospitality industry and are designed to cover the costs of the additional services and amenities you choose to enjoy during your stay.

Common Incidental Fees at Omni Hotels

Room service

One of the most common incidental charges at Omni Hotels is room service. Guests can enjoy the convenience of having food and beverages delivered right to their room, but this service often comes with an additional fee.

Whether you’re craving a late-night snack or a full meal, be prepared to see this charge on your final bill.

Mini bar purchases

Omni Hotels offer a well-stocked mini bar in each room, filled with a variety of snacks and beverages. While it may be tempting to indulge in these convenient treats, remember that they usually come with a price tag. Don’t be surprised if you see charges for mini bar purchases added to your bill.

WiFi access

In today’s connected world, staying connected is essential. However, at Omni Hotels, WiFi access may not be free. Some hotels charge a daily fee for WiFi, while others offer it as a complimentary service for loyalty program members or for a limited time.

Make sure to check the hotel’s policy to avoid any surprises.


If you plan on bringing your car to an Omni Hotel, you should be aware that parking is often an additional expense. Whether it’s valet parking or self-parking, there is usually a fee associated with leaving your vehicle on the premises.

Be sure to factor this cost into your budget when planning your stay.

Fitness center & pool access

Many Omni Hotels have fitness centers and pools for guests to enjoy during their stay. While these amenities are a great way to stay active and relax, some hotels may charge an additional fee for their use.

If these facilities are important to you, it’s worth checking if there are any additional charges before making your reservation.

In-room movies

For a cozy night in, Omni Hotels offer in-room movies for guests to enjoy. Whether you want to catch up on the latest releases or indulge in a classic film, these movies can provide entertainment during your stay.

However, keep in mind that there is often a charge for each movie viewed, so be mindful of your selections.

Typical Costs of Omni Hotel Incidentals

Room service – $5+ delivery fee, 21% service charge

When staying at an Omni hotel, guests often enjoy the convenience of room service. However, it’s important to note that there are additional charges associated with this service. In addition to the cost of the food itself, there is usually a delivery fee of $5 or more.

Furthermore, a service charge of 21% is typically added to the total bill. These charges ensure that the hotel can provide efficient and high-quality room service to its guests.

WiFi – $9.95+ per day for basic

Access to WiFi is a necessity for many travelers, and Omni hotels offer this service to their guests. However, it’s not without an additional cost. The basic WiFi package at Omni hotels typically starts at $9.95 per day.

This fee allows guests to connect to the internet and enjoy a reliable and fast connection throughout their stay. For those who require a more robust internet experience, there may be premium packages available at an additional cost.

Parking – $15-40+ per day for valet

When it comes to parking at Omni hotels, guests have the option of either self-parking or valet parking. Self-parking is often available at a lower cost, typically starting at around $15 per day. However, if convenience is a priority, valet parking is available at a higher rate, usually ranging from $20 to $40 per day.

The additional cost of valet parking allows guests to leave their car with a professional valet, who will park and retrieve it as needed.

Movies – $12.99-19.99 per movie

For those looking to relax and enjoy some entertainment during their stay at an Omni hotel, in-room movies are a popular option. However, it’s important to be aware of the cost associated with this amenity. In-room movies at Omni hotels typically range from $12.99 to $19.99 per movie.

While this may seem like a high price, it’s important to remember that this cost includes the convenience of watching the movie from the comfort of your own room.

Tips to Avoid Surprise Charges

When staying at an Omni Hotel, it’s important to be aware of any incidental charges that may be added to your bill. These charges are typically for additional services or amenities that you may have used during your stay. To help you avoid any surprise charges, here are some tips to keep in mind:

Review folio regularly

One of the best ways to avoid surprise charges is to regularly review your folio during your stay. By doing so, you can catch any discrepancies or charges that you may not have authorized. It’s easy to overlook small charges, so taking a few moments to review your bill can save you from any unexpected expenses.

Decline unnecessary amenities at check-in

When you check-in at an Omni Hotel, you may be offered additional amenities or services that come with a fee. These could include things like upgraded Wi-Fi, access to the spa, or in-room snacks. If you don’t plan on using these amenities, it’s best to decline them at check-in to avoid any additional charges.

Ask about fees upfront

Before booking your stay, it’s always a good idea to ask about any potential fees or charges that may be associated with your stay. This way, you can budget accordingly and avoid any surprises when you check out. The hotel staff will be happy to provide you with this information upfront.

Use free amenities when possible

Omni Hotels offer a range of free amenities for guests to enjoy. These may include things like the fitness center, pool, or business center. By taking advantage of these complimentary amenities, you can avoid paying additional fees for similar services elsewhere.

Keep incidental receipts

If you do incur any incidental charges during your stay, be sure to keep the receipts. This way, if there are any discrepancies on your final bill, you will have the necessary proof to dispute them. It’s always better to be safe than sorry when it comes to your finances.

By following these tips, you can enjoy your stay at an Omni Hotel without any surprise charges. Remember to review your folio regularly, decline unnecessary amenities, ask about fees upfront, use free amenities, and keep incidental receipts.

Your stay will be much more enjoyable when you have peace of mind about your expenses.

Omni’s Incidental Hold & Policy

When staying at Omni Hotels, guests may come across the term “incidental charge.” This refers to a temporary hold placed on the guest’s credit or debit card at the time of check-in. The hold is a predetermined amount, typically ranging from $50 to $200, and serves as a security deposit to cover any incidental expenses that may occur during the stay.

Hold $50-200 at check-in

Upon arrival at an Omni Hotel, guests will be required to provide a valid credit or debit card for incidentals. The hotel will then place a hold on the card for an amount determined by the hotel’s policy, usually between $50 and $200.

This hold ensures that funds are available to cover any additional charges that may be incurred during the stay, such as room service, spa services, or minibar purchases.

Items charged to room are incidentals

It’s important to note that not all charges incurred during a stay at an Omni Hotel are considered incidentals. Only expenses that are charged to the guest’s room, such as room service or in-room movies, fall under the category of incidentals.

Payments made directly to the hotel, such as the room rate or taxes, are not considered incidentals and are typically settled separately.

Incidentals settled at checkout

At the end of the stay, when the guest checks out of the hotel, the total cost of the incidentals will be calculated. This amount will be charged to the guest’s card, along with any other outstanding charges, such as the room rate and taxes.

The guest will have an opportunity to review the charges before finalizing the payment.

Remaining hold released 3-10 days after

After the guest checks out and settles the incidental charges, the temporary hold placed on the card will remain for a period of time. This is to ensure that any additional charges that may have been missed during the checkout process are covered.

The hold is typically released within 3 to 10 days, depending on the policies of the guest’s bank or financial institution.

It’s important for guests to be aware of the incidental hold and policy when staying at Omni Hotels. This temporary hold is a standard practice in the hospitality industry and helps to protect both the hotel and the guest.

By understanding the purpose and process of incidental charges, guests can avoid any confusion or unexpected charges during their stay.


In summary, incidental fees at Omni hotels refer to charges beyond your base room rate for additional amenities, services and conveniences during your stay. By knowing which incidentals to expect, budgeting accordingly, and utilizing free amenities when possible, you can avoid getting hit with surprise fees on your final bill.

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