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What to Put in Hotel Welcome Bags

As a hotel owner or event planner, you want to give your guests a warm welcome and make their stay as comfortable as possible.

One way to do this is by providing them with a welcome bag that contains essential items they may need during their stay.

But what exactly should you put in these welcome bags? In this article, we’ll provide you with a comprehensive guide to help you create the perfect welcome bag for your guests.

Consider Your Guests’ Needs

When putting together welcome bags for hotel guests, it is important to consider their specific needs. Demographics, length of stay, event type, and seasonal considerations should all factor into what items are included in the bag.

Demographics: Keep in mind the demographics of your guests. Are they mostly families with young children, or business travelers? This will help determine what items are most useful and appreciated. For example, families may appreciate snacks and activities for kids, while business travelers may prefer items like notepads and pens.

Length of Stay: The length of a guest’s stay can also impact what should be included in the welcome bag. For short stays, it may be best to stick to simple items like water bottles and snacks. For longer stays, consider including items that will make their stay more comfortable, such as travel-sized toiletries and a list of nearby attractions.

Event Type: If guests are in town for a specific event, such as a wedding or conference, it is worth mentioning that their needs may be different than those of a typical hotel guest. For example, wedding guests may appreciate items like Advil and blister pads, while conference attendees may prefer a schedule of events and a map of the conference center.

Seasonal Considerations: Lastly, seasonal considerations should be taken into account. If guests are visiting during the winter months, consider including items like hand warmers and hot chocolate packets. If it is summertime, sunscreen and aloe vera gel may be more appropriate.

Essential Items to Include

When it comes to creating hotel welcome bags, there are a few essential items that should be included to ensure your guests have a comfortable and enjoyable stay.

  • Water Bottles: It is worth mentioning that many guests appreciate having a bottle of water waiting for them in their room after a long journey. Consider including a reusable water bottle with your hotel’s branding for a personalized touch.
  • Snacks: Keep in mind that guests may arrive at your hotel hungry, especially if they have had a long journey. Including some snacks, such as granola bars or trail mix, can be a thoughtful gesture.
  • Map or Guidebook: Providing guests with a map or guidebook of the local area can help them get their bearings and plan their stay. You could also include recommendations for nearby restaurants or attractions.
  • Toiletries: Unfortunately, it is not uncommon for guests to forget to pack some essential toiletries. Providing items such as toothpaste, toothbrushes, and shampoo can help save them a trip to the store.
  • Entertainment: Remember that some guests may want to relax in their room after a busy day of sightseeing. Consider including a book or magazine, or even a deck of cards, for some in-room entertainment.
  • Charging Devices: On the other hand, guests may need to charge their devices while away from home. Including charging cables for various devices, such as phones or laptops, can be a lifesaver for some guests.

By including these essential items in your hotel welcome bags, you can help ensure that your guests have a comfortable and enjoyable stay. Consider adding your own personal touches to the welcome bags to make them even more memorable, such as including local treats or souvenirs.

Customization and Personalization

When it comes to hotel welcome bags, customization and personalization are key to making a great first impression. Guests appreciate the effort put into creating a unique experience that reflects the hotel’s brand and the local area. Here are some ways to add a personal touch to your welcome bags:

  • Adding a Personal Note: Including a handwritten note from the hotel manager or staff member can make guests feel welcomed and appreciated. It is worth mentioning that this small gesture can go a long way in creating a positive guest experience.
  • Branding and Logo: Including the hotel’s logo and branding on items such as water bottles, keychains, or tote bags can make the welcome bag feel more cohesive and professional. This is also an excellent way to promote the hotel’s brand.
  • Local Flavors and Souvenirs: Including local snacks, drinks, or souvenirs can be a thoughtful way to introduce guests to the local area. Keep in mind that guests are often looking for unique experiences, and providing local items can help differentiate the hotel from other chains.
  • Presentation and Packaging

    When it comes to creating hotel welcome bags, presentation and packaging are just as important as the contents inside. A well-presented welcome bag can set the tone for a guest’s entire stay. Here are some tips for making sure your hotel welcome bags make a great first impression.

    Choosing the Right Bag

    When choosing a bag for your welcome kits, you’ll want to consider a few factors. First, you’ll need to decide on the size of the bag. A smaller bag might be appropriate for a one-night stay, while a larger bag might be better for guests staying multiple nights.

    Next, consider the material of the bag. Cotton, canvas, and jute are popular options for reusable bags, while paper or plastic bags might be more appropriate for a one-time use.

    It’s also important to consider the style of the bag. A tote bag or drawstring backpack can be a practical and stylish option, while a paper bag with handles might be a more budget-friendly choice.

    Decorating the Bag

    One way to make your hotel welcome bags stand out is to decorate them with your hotel’s branding or a unique design. Consider printing your hotel’s logo or a custom design on the bag, or adding a colorful ribbon or tag.

    Another option is to create themed bags. For example, if your hotel is located in a beach town, you might consider decorating your bags with seashells or beach-themed designs.

    Keep in mind that the design of your welcome bags should reflect the overall style and branding of your hotel.

    Organizing the Contents

    Once you’ve chosen and decorated your bags, it’s time to organize the contents inside. Consider grouping items by theme or use, such as toiletries, snacks, and entertainment.

    You might also consider including a welcome letter or map of the area to help guests get oriented. Keep in mind that guests will likely be most excited about items that are unique or locally sourced.

    Remember, the presentation of your hotel welcome bags can make a big impact on your guests’ first impression of your hotel. By choosing the right bag, decorating it thoughtfully, and organizing the contents inside, you can create a memorable welcome experience for your guests.

    Delivery and Distribution

    Delivery and distribution of hotel welcome bags are key components of ensuring that guests feel valued and appreciated. Here are some things to keep in mind:

    • When to Deliver: It is worth mentioning that timing is everything when it comes to delivering welcome bags. Ideally, guests should receive them upon check-in, as this is the first interaction they have with the hotel. If this is not possible, hotels can consider delivering them to the guests’ rooms while they are out exploring the city.
    • Where to Place the Bags: Remember that the main goal of welcome bags is to make guests feel special, so it is important to place them in a highly visible location. Many hotels choose to put them on the guests’ beds or on a table in the room. On the other hand, some hotels opt to have them waiting at the front desk, which can help to create a sense of anticipation for guests.
    • Offering Additional Assistance: Unfortunately, some guests may not be familiar with the area or may have trouble finding their way around. To help make their stay more enjoyable, hotel staff can offer assistance with directions and recommendations for local attractions and restaurants. This can be done at the time of check-in or by including a list of recommendations in the welcome bag.

    By keeping these tips in mind, hotels can ensure that their welcome bags are delivered and distributed in a way that makes guests feel appreciated and valued. Visit Marriott or Hilton to see how these popular hotel chains handle their welcome bags.


    In conclusion, creating a welcome bag for your hotel guests or event attendees can go a long way in making them feel valued and appreciated.

    By considering their needs, including essential items, personalizing the bag, and presenting it in an attractive way, you can leave a lasting impression on your guests.

    We hope this guide has given you some great ideas for creating the perfect welcome bag and making your guests’ stay a memorable one.