Are you planning a trip to Hawaii and wondering what to expect from your hotel? Look no further, as we’ll cover everything you need to know about what could disappoint you during your stay.

If you’re short on time, here’s a quick answer to your question: You could be disappointed with the hotel’s location, amenities, cleanliness, customer service, or noise levels.

Let’s dive deeper into each of these potential issues and how to avoid them.


When it comes to choosing a hotel in Hawaii, location is a crucial factor that can greatly affect your overall experience. Unfortunately, some hotels may not be in the best location, leaving guests disappointed. It is worth mentioning that guests should research the area before booking to avoid any disappointments. Here are some aspects to keep in mind when it comes to location:

  • Close to busy streets or construction zones: If you’re looking for a peaceful and quiet stay, it’s important to avoid hotels that are located near busy streets or construction zones. Not only can it be noisy, but it can also negatively affect the air quality.
  • Not near the beach or main attractions: Hawaii is known for its beautiful beaches and main attractions. Unfortunately, some hotels may not be within walking distance to these popular spots. This can be disappointing for guests who were hoping to enjoy the beach or visit popular attractions without having to drive or take public transportation.
  • Inconvenient for transportation: Speaking of transportation, it’s important to consider how you’ll be getting around during your stay. If your hotel is not conveniently located near public transportation or doesn’t offer shuttle services, it can be inconvenient and costly to explore the area.

It’s important to note that some hotels may be located in more remote or secluded areas, which can be perfect for those seeking a peaceful and serene getaway. On the other hand, some guests may prefer to be in the heart of the action and close to all the main attractions. Ultimately, it all depends on the individual’s preferences and what they’re looking to get out of their stay in Hawaii.

Hotel Chain Distance to Beach Distance to Main Attractions Transportation Offered
JW Marriott Waikiki Beach Less than 5-minute walk Walking distance to Waikiki main strip Shuttle services offered
Outrigger Waikiki Beach Resort Waikiki Beach Located directly on Waikiki Beach Walking distance to Waikiki main strip Shuttle services offered
Hilton Hawaiian Village Waikiki Beach Located directly on Waikiki Beach Walking distance to Waikiki main strip Shuttle services offered

Some of the popular hotel chains located in Waikiki Beach include JW Marriott, Outrigger Waikiki Beach Resort, and Hilton Hawaiian Village. These hotels are located in prime locations and offer convenient transportation options for guests.


When it comes to hotels in Hawaii, there are several amenities that guests expect to have. Unfortunately, not all hotels are created equal, and some may disappoint in terms of amenities. Below are some common amenities that could disappoint guests:

  • Limited pool or beach access: One of the main reasons people visit Hawaii is to enjoy the beautiful beaches and warm weather. However, some hotels may have limited pool or beach access, which can be disappointing for guests who were expecting to spend a lot of time in the water. It is worth mentioning that some hotels may charge extra fees for access to certain pools or beaches.
  • Poor quality or outdated equipment: Another common disappointment for guests is poor quality or outdated equipment. This can include anything from old and uncomfortable beds to broken air conditioning units. Keep in mind that some hotels may have undergone recent renovations, so it is always a good idea to check their website or read reviews from recent guests before booking.
  • Unreliable Wi-Fi or other technology: In today’s world, Wi-Fi is almost a necessity, especially for those who need to stay connected for work or personal reasons. Unfortunately, some hotels may have unreliable Wi-Fi or other technology, which can be frustrating for guests. It is also worth mentioning that some hotels may charge extra fees for Wi-Fi access.

When comparing hotels in Hawaii, it is important to keep these amenities in mind and consider which ones are most important to you. Below is a comparison table of some popular hotel chains in Hawaii and their amenities:

Hotel Chain Pool/Beach Access Quality of Equipment Wi-Fi/Technology
Hilton Multiple pools and beach access Recently renovated rooms Complimentary Wi-Fi
Marriott Multiple pools and beach access Newly renovated rooms Complimentary Wi-Fi
Hyatt Multiple pools and beach access Recently renovated rooms Complimentary Wi-Fi

Remember to do your research and read reviews before booking a hotel in Hawaii, as amenities can vary greatly from one hotel to another. By keeping these amenities in mind, you can help ensure that your stay in Hawaii is enjoyable and memorable.

For more information about hotels in Hawaii, visit


When it comes to staying at a hotel in Hawaii, cleanliness is one of the top priorities for guests. It is worth mentioning that a clean and well-maintained hotel room or common areas can make all the difference in a guest’s experience. Unfortunately, there are times when hotels fall short in this area, leaving guests feeling disappointed.

  • Dirty or unkempt rooms or common areas: One of the most common cleanliness issues that guests may encounter is dirty or unkempt hotel rooms or common areas. This could include things like dirty floors, stained sheets or towels, or cluttered common spaces. To avoid this, it is important for hotels to have a regular cleaning schedule and properly train their staff to maintain a high level of cleanliness.
  • Pest problems: Another cleanliness issue that guests may encounter is pest problems such as bugs or rodents. This is not only unpleasant but can also be a health hazard. Hotels must take measures to prevent and address any pest problems that arise to avoid guest discomfort and complaints.
  • Unpleasant odors or mold/mildew: Unpleasant odors or mold/mildew can also be a significant problem for hotels. This can be caused by a variety of factors, including poor ventilation or moisture control. To avoid this, hotels should regularly inspect their rooms and common areas for any signs of mold or mildew and take appropriate measures to address the problem.

It is essential for hotels to maintain high standards of cleanliness to ensure guest satisfaction and avoid negative reviews. Keep in mind that cleanliness is not only about the appearance of the hotel, but also about the health and safety of guests. Remember that a clean hotel room or common area can make all the difference in a guest’s experience, so it is crucial for hotels to prioritize this aspect of their operations.

Customer Service

When it comes to a hotel in Hawaii, one of the most important factors guests consider is customer service. Unfortunately, there are several ways in which a hotel can fail to meet their expectations in this area.

Unresponsive or rude staff: The last thing a guest wants to deal with on their Hawaiian vacation is staff who are unresponsive or rude. From not answering phone calls to being dismissive of concerns, poor customer service from staff can quickly ruin a guest’s experience.

Inaccurate or misleading information: Providing accurate information is crucial for a hotel’s reputation and guest satisfaction. Misleading information can lead to misunderstandings and disappointment, such as advertising a beachfront location when the hotel is actually several blocks away from the ocean.

Difficulty with reservations or billing: Booking a hotel room should be a straightforward process, but problems can arise when there are issues with reservations or billing. This can lead to frustration and wasted time for guests, which can overshadow the rest of their stay.

It is worth mentioning that hotels with exceptional customer service can stand out and receive positive reviews from guests. On the other hand, hotels with poor customer service can quickly earn negative reviews and a bad reputation. Keeping this in mind, it’s important for hotels to prioritize customer service and ensure their staff is well-trained and responsive to guests’ needs.

Noise Levels

When booking a hotel in Hawaii, one of the things to keep in mind is the noise levels. Unfortunately, noise can be a problem in many hotels, which can be a source of disappointment for guests.

  • Noise from a nearby bar or restaurant can be a problem for guests who are looking for a peaceful and relaxing stay. It is worth mentioning that some hotels may be located in areas with a lot of nightlife, which can be noisy late into the night.
  • Thin walls that allow noise from neighboring rooms can also be a problem. This can include hearing conversations, TV noise, or other sounds that can disturb guests’ sleep. It is important to note that some hotel chains have taken steps to address this issue by installing soundproofing materials in their rooms.
  • Construction or maintenance noise during the day can also be a source of frustration for guests. It is important for hotels to disclose any planned construction or maintenance work that may impact guests during their stay. Some hotels may offer discounts or refunds for guests who are affected by such noise.

When looking for a hotel in Hawaii, it may be helpful to read reviews from previous guests to get an idea of the noise levels in the hotel. Additionally, some hotels may have rooms that are specifically designed to minimize noise, so it may be worth considering booking one of these rooms if noise is a concern.


By being aware of these potential issues, you can take steps to ensure that your hotel stay in Hawaii is as enjoyable as possible. When booking your hotel, be sure to research the location, read reviews from previous guests, and ask questions about amenities and services. If you do encounter any problems during your stay, don’t hesitate to bring them to the attention of the hotel staff. With a little bit of planning and communication, you can avoid disappointment and have a wonderful time in Hawaii.

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