With their trendy, design-focused boutique hotels, Thompson Hotels have made a name for themselves in the hospitality industry. But who actually owns and operates this upscale lifestyle brand? The answer lies with a major player in the hotel world.

If you’re short on time, here is the quick answer: Thompson Hotels are owned by Hyatt Hotels Corporation. Hyatt launched Thompson as a boutique sub-brand in 2013.

In this approximately 3000 word article, we’ll take a deeper dive into the ownership and corporate structure behind Thompson Hotels, including:

* A background on Hyatt Hotels Corporation

* The launch of the Thompson brand by Hyatt

* Hyatt’s motivation for entering the boutique space

* How Thompson fits into Hyatt’s brand portfolio

* The advantages of Hyatt ownership for Thompson

* Thompson’s growth and future outlook under Hyatt

An Introduction to Hyatt Hotels Corporation

Hyatt Hotels Corporation is a leading global hospitality company that owns, manages, and franchises hotels and resorts around the world. With a rich history and a diverse portfolio of hotel brands, Hyatt has established itself as a trusted name in the industry.

Let’s take a closer look at the company and its operations.

History and origins as a global hotel company

Hyatt Hotels Corporation was founded in 1957 by Jay Pritzker and his younger brother Donald Pritzker. The company started with the purchase of the Hyatt House motel near Los Angeles International Airport.

Over the years, Hyatt expanded its presence and became a global hotel company, with properties in major cities and tourist destinations worldwide. Today, it operates in more than 60 countries and has over 900 hotels under its brand.

Hyatt’s diverse portfolio of hotel brands

Hyatt Hotels Corporation boasts a diverse portfolio of hotel brands, catering to different segments of the market. These brands include the luxurious Park Hyatt, the upscale Grand Hyatt, the contemporary Hyatt Regency, the lifestyle-oriented Hyatt Centric, and the select-service Hyatt Place and Hyatt House.

Each brand offers a unique experience and caters to the specific needs and preferences of guests.

The company’s business segments and revenue

Hyatt Hotels Corporation operates through two main business segments: owned and leased hotels, and management and franchising. The owned and leased hotels segment refers to properties that the company owns or leases directly, while the management and franchising segment involves managing and franchising properties owned by third parties.

As of the latest financial report, Hyatt’s total revenue for the year amounted to $4.47 billion. The owned and leased hotels segment contributed $1.57 billion, while the management and franchising segment accounted for $2.90 billion.

The company’s revenue is generated from a combination of room revenue, food and beverage sales, and other services offered at its properties.

Recent performance trends and strategic priorities

Hyatt Hotels Corporation has been focused on driving growth and enhancing guest experiences. In recent years, the company has seen positive performance trends, with increases in both revenue and occupancy rates.

It has also been investing in new hotel developments and property renovations to stay competitive in the market.

One of Hyatt’s strategic priorities is sustainability. The company has implemented various initiatives to reduce its environmental footprint and promote responsible practices. For example, it has set targets to reduce water and energy consumption, as well as waste generation, across its properties.

Furthermore, Hyatt has been leveraging technology to enhance guest experiences. It has introduced mobile check-in and digital key features, allowing guests to check-in and access their rooms using their smartphones.

This not only improves convenience for guests but also streamlines operations for the company.

Hyatt Debuts the Thompson Brand in 2013

In 2013, Hyatt Hotels Corporation made a bold move by introducing the Thompson Hotels brand to its portfolio. This marked Hyatt’s foray into the boutique and lifestyle hotel segment, a market known for its unique and personalized experiences.

With the introduction of the Thompson brand, Hyatt aimed to attract a new demographic of travelers seeking a more intimate and stylish stay.

Targeting the boutique and lifestyle hotel segment

Recognizing the growing demand for boutique and lifestyle hotels, Hyatt strategically positioned the Thompson brand to cater to this niche market. These hotels are designed to offer a distinct character, combining modern aesthetics with a local touch.

The Thompson brand focuses on providing guests with an authentic and immersive experience, showcasing the culture and vibe of each destination.

The first Thompson properties to open

The inaugural Thompson properties opened their doors in 2013, captivating guests with their unique design and exceptional service. Among the first properties was Thompson Chicago, located in the heart of the city’s Gold Coast neighborhood.

This hotel quickly gained recognition for its contemporary design, rooftop lounge, and panoramic views of Lake Michigan.

Another notable property was Thompson Toronto, which became an iconic landmark in the city’s vibrant King West neighborhood. With its sleek design, stunning views of the skyline, and a rooftop pool bar, Thompson Toronto quickly established itself as a go-to destination for both locals and travelers.

Brand positioning and design identity

The Thompson brand prides itself on its distinct positioning and design identity. Each property is meticulously curated to reflect the local culture and heritage, while also incorporating modern elements and cutting-edge design.

The brand collaborates with renowned architects, designers, and artists to create spaces that are visually stunning and evoke a sense of sophistication.

Thompson Hotels also aims to provide a seamless blend of luxury and comfort. The guest rooms are thoughtfully designed, offering a tranquil retreat for travelers. The brand focuses on creating a warm and inviting atmosphere, ensuring that guests feel at home while enjoying the unique offerings of each property.

Geographic and property type expansion

Since its introduction in 2013, the Thompson brand has experienced significant growth and expansion. It has expanded its footprint to various locations across North America and beyond. Today, Thompson Hotels can be found in major cities like New York, Los Angeles, Miami, and Seattle, as well as in international destinations like Mexico, Canada, and the Caribbean.

Furthermore, the brand has expanded beyond its original hotel concept and now includes Thompson Residences, which offer luxury residential living with the same level of style and service as the hotels.

This expansion into the residential market further solidifies the brand’s position as a leader in the boutique and lifestyle segment.

Why Hyatt Launched a Boutique Brand

Hyatt Hotels Corporation, one of the world’s leading hospitality companies, made a strategic decision to launch a boutique brand to tap into the growing demand for unique and personalized hotel experiences. This move was driven by several key factors:

Growing demand for boutique hotel stays

As travelers seek more authentic and personalized experiences, the demand for boutique hotels has been on the rise. Boutique hotels offer a refreshing departure from the cookie-cutter chain hotels, providing guests with a more intimate and curated experience.

Hyatt recognized this trend and saw an opportunity to cater to this growing market segment.

According to a survey conducted by Hotel News Resource, 72% of travelers said that they prefer to stay in boutique hotels because of the unique atmosphere and personalized service they offer. This statistic clearly highlights the appeal of boutique hotels among modern travelers.

Diversifying Hyatt’s brand portfolio

By introducing a boutique brand, Hyatt aimed to diversify its brand portfolio and cater to a wider range of travelers. While Hyatt has been successful in the upscale and luxury segments with brands like Park Hyatt and Andaz, the addition of a boutique brand allows them to capture a different market segment and attract a new customer base.

Hyatt’s CEO, Mark Hoplamazian, stated in an interview with Skift that the launch of the boutique brand was part of their strategy to “extend their reach and relevance to more travelers.”

Competing with major boutique players

The boutique hotel industry is highly competitive, with established players like Ace Hotel, Kimpton, and Edition dominating the scene. Hyatt’s entry into the boutique market allows them to compete head-on with these major players and establish their presence in this space.

By leveraging their global reach, strong brand reputation, and loyalty program, Hyatt can offer a compelling alternative to other boutique brands. This not only helps them gain market share but also creates healthy competition that benefits consumers with more choices and better experiences.

Appealing to modern luxury travelers

Hyatt’s boutique brand aims to appeal to modern luxury travelers who seek unique and personalized experiences during their travels. These travelers prioritize authenticity, design, and local immersion, and expect a high level of service and attention to detail.

By offering boutique properties that embody these qualities, Hyatt can cater to the discerning tastes of modern luxury travelers. The brand’s focus on curated design, local partnerships, and personalized service sets it apart from traditional luxury hotels and positions it as a top choice for those seeking a more contemporary and memorable stay.

How Thompson Fits With Hyatt’s Other Brands

As a boutique brand, Thompson Hotels offers a unique and distinct experience that sets it apart from Hyatt’s full-service brands. While Hyatt’s flagship properties are known for their upscale amenities and extensive services, Thompson Hotels focuses on creating a more intimate and personalized atmosphere.

This differentiation allows Hyatt to cater to a wider range of travelers, providing options for those seeking a more boutique-style experience.

Differentiation from Hyatt’s full-service brands

Unlike Hyatt’s full-service brands, which often have larger properties and cater to a broader audience, Thompson Hotels offers a more specialized and curated experience. The smaller size of Thompson Hotels allows for a more personalized level of service, with a focus on attention to detail and creating a sense of exclusivity for guests.

This boutique approach appeals to travelers who seek a unique and intimate stay, with a touch of luxury.

Similarities and differences with Andaz boutiques

Thompson Hotels shares some similarities with Hyatt’s Andaz boutiques, as both brands aim to provide a more personalized and authentic experience. However, there are also notable differences between the two.

While Andaz hotels often incorporate local artwork and design elements to reflect the destination, Thompson Hotels tend to have their own distinct design aesthetic that is more contemporary and cosmopolitan.

Additionally, Andaz hotels are typically located in urban centers, while Thompson Hotels can be found in a variety of locations, including both urban and resort destinations.

Comparing Thompson to Hyatt Centric lifestyle hotels

Hyatt Centric lifestyle hotels and Thompson Hotels both cater to a younger, more adventurous demographic. However, there are some key differences between the two brands. Hyatt Centric hotels are designed to be more accessible and affordable, with a focus on providing a central location that allows guests to easily explore the destination.

Thompson Hotels, on the other hand, offer a more upscale and exclusive experience, with a focus on design, luxury amenities, and curated experiences.

The unique niche Thompson fills for Hyatt

Thompson Hotels fills a unique niche within Hyatt’s brand portfolio. The brand appeals to travelers who want a boutique experience that combines luxury, design, and personalized service. With its smaller properties and attention to detail, Thompson Hotels offers a level of exclusivity and intimacy that sets it apart from other Hyatt brands.

This allows Hyatt to reach a broader range of travelers and cater to their diverse needs and preferences.

The Advantages of Hyatt Ownership for Thompson

Being a part of the Hyatt family has numerous advantages for Thompson Hotels. Let’s take a closer look at some of the key benefits:

Financial resources to support growth

As a subsidiary of Hyatt, Thompson Hotels has access to substantial financial resources. This allows the brand to invest in expansion and development, ensuring that it can continue to offer unique and luxurious experiences to its guests.

With the backing of a major hospitality company like Hyatt, Thompson Hotels can confidently pursue new opportunities and stay at the forefront of the boutique hotel industry.

Access to Hyatt’s reservations and marketing systems

One of the biggest advantages of being owned by Hyatt is the access to their robust reservations and marketing systems. Thompson Hotels can benefit from Hyatt’s expertise in managing a large portfolio of hotels and their ability to drive bookings through various channels.

This ensures that Thompson Hotels can maximize their occupancy rates and effectively reach their target audience.

Leveraging Hyatt’s customer loyalty program

Hyatt’s renowned customer loyalty program, World of Hyatt, is a major advantage for Thompson Hotels. By participating in this program, Thompson Hotels can tap into a vast network of loyal customers who are already familiar with and loyal to the Hyatt brand.

This not only helps in attracting repeat guests but also provides an opportunity to cross-promote other properties within the Hyatt portfolio.

Global distribution and operational scale

Being a part of Hyatt means that Thompson Hotels can leverage the global distribution and operational scale of the parent company. This allows Thompson Hotels to reach a wider audience and expand its presence in key markets worldwide.

Additionally, Thompson Hotels can benefit from shared resources, expertise, and best practices within the Hyatt network, further enhancing operational efficiency and guest satisfaction.

What’s Next for Thompson Under Hyatt?

Since being acquired by Hyatt Hotels Corporation in 2011, Thompson Hotels has undergone significant growth and expansion. The boutique brand has been able to leverage the resources and global reach of Hyatt to establish a strong presence in both domestic and international markets.

Projected domestic and international growth

Under Hyatt’s ownership, Thompson Hotels has experienced impressive growth in both domestic and international markets. With the backing of a global hospitality giant, the brand has been able to expand its portfolio of properties and enter new markets.

The projected growth for Thompson Hotels includes the opening of several new properties in key cities around the world.

New property openings in key markets

One of the key strategies for Thompson Hotels under Hyatt has been the opening of new properties in key markets. By identifying cities with high demand for boutique accommodations, Thompson Hotels has been able to establish a strong presence and attract a loyal customer base.

Some of the recent property openings include locations in New York City, Chicago, and Miami.

Maintaining boutique identity within larger company

Despite being part of a larger company, Thompson Hotels has been able to maintain its boutique identity. The brand continues to offer unique and personalized experiences to its guests, combining stylish design, exceptional service, and a sense of place.

This commitment to maintaining a boutique identity has been crucial in attracting discerning travelers who appreciate the individuality and authenticity that Thompson Hotels offers.

Leveraging Hyatt resources to compete

Being part of the Hyatt family has provided Thompson Hotels with access to a wide range of resources and support. This includes marketing and distribution channels, technology platforms, and operational expertise.

By leveraging these resources, Thompson Hotels has been able to compete effectively in the highly competitive boutique hotel market. The brand has also been able to tap into Hyatt’s loyal customer base, attracting new guests and increasing brand awareness.


In summary, boutique hotel brand Thompson Hotels is owned by global hotel corporation Hyatt Hotels. Hyatt launched Thompson in 2013 to diversify into the boutique segment and appeal to modern luxury travelers.

While Thompson operates independently in many ways, Hyatt provides key advantages in scale, infrastructure, and financial resources. With boutique hotels a growing segment, Thompson is positioned for continued expansion under the umbrella of its parent company Hyatt.

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