If you or someone in your travel party requires a wheelchair or mobility assistance, you may be wondering whether hotels offer wheelchairs for guest use.

The short answer is that most hotels can provide a wheelchair if requested, but the specific wheelchair services and amenities vary between properties.

In this comprehensive guide, we’ll discuss everything you need to know about requesting and using wheelchairs from hotels.

You’ll learn the different types of hotel wheelchairs, what to ask when booking an accessible room, wheelchair services large chains provide, and tips for reserving a chair.

Types of Wheelchairs Hotels May Provide

When it comes to accommodating guests with disabilities, many hotels understand the importance of providing wheelchair accessibility. Depending on the hotel’s policies and facilities, there are several types of wheelchairs they may offer to their guests.

These can range from basic manual transport wheelchairs to specialized beach wheelchairs with large wheels. Let’s take a closer look at the different types of wheelchairs hotels may provide:

Basic manual transport wheelchairs

Basic manual transport wheelchairs are a common option that many hotels provide for their guests with mobility challenges. These wheelchairs are lightweight, easy to maneuver, and designed for short distances.

They typically have four small wheels and are propelled by the user or a caregiver pushing from behind. These wheelchairs are ideal for navigating hallways, lobbies, and other common areas within the hotel.

Electric mobility scooters

Some hotels may also offer electric mobility scooters for guests who require more independence and mobility. These scooters are battery-powered and provide a comfortable and efficient way to move around larger hotel premises.

Electric scooters often have a longer battery life and can cover greater distances, making them suitable for guests who want to explore the hotel grounds or nearby attractions.

Power chairs with joystick controls

For guests with limited upper body strength or dexterity, hotels may provide power chairs with joystick controls. These wheelchairs are motorized and can be operated using a simple joystick.

Power chairs offer a higher level of independence and allow guests to navigate the hotel and its facilities with ease.

They are particularly beneficial for individuals who may have difficulty propelling themselves in a manual wheelchair.

Specialty beach wheelchairs with large wheels

Hotels located near beachfront areas or resorts with beach access may provide specialty beach wheelchairs with large wheels. These wheelchairs are specifically designed to easily navigate sandy terrain, allowing guests to enjoy the beach and the ocean.

These chairs have wider wheels that prevent sinking into the sand, providing a comfortable experience for guests with mobility challenges.

It’s important to note that the availability of these types of wheelchairs may vary from hotel to hotel. To ensure that the hotel you plan to stay at has the specific type of wheelchair you may need, it’s recommended to contact the hotel directly and inquire about their accessibility services.

Additionally, some hotels may require prior notice or reservations for certain types of wheelchairs, so it’s always a good idea to check in advance to avoid any inconvenience during your stay.

Calling Ahead about Accessible Rooms and Chairs

When planning a stay at a hotel, it’s always a good idea to call ahead and inquire about the availability of accessible rooms and wheelchairs. By doing so, you can ensure that your needs will be met and that your stay will be comfortable and enjoyable.

Here are a few things to keep in mind when making this important call:

Ask what types of wheelchairs are available

Before making a reservation, it’s essential to ask the hotel about the types of wheelchairs they have available for guests. Some hotels may offer both manual and electric wheelchairs, while others may only have one type.

By knowing what options are available, you can make an informed decision about which type of wheelchair will best suit your needs.

Additionally, don’t hesitate to ask about any specific features or accessories that may be available, such as cushions or backrests.

Reserve an accessible room with roll-in shower

Another important aspect to consider when calling ahead is reserving an accessible room that meets your requirements. One of the key features to look for is a roll-in shower, which allows for easy access and maneuverability.

This type of shower typically has a low threshold and ample space for a wheelchair. By reserving a room with a roll-in shower, you can ensure that your bathing experience will be convenient and comfortable.

Request wheelchair for entire stay or only certain days

When speaking with hotel staff, be sure to specify if you will need a wheelchair for your entire stay or only for certain days. This information will help the hotel staff to plan and allocate resources accordingly.

If you only need a wheelchair for a portion of your stay, you may be able to save on rental fees by requesting it for those specific days.

However, if you require a wheelchair for the entire duration of your stay, it’s important to communicate this to the hotel in advance so that they can make the necessary arrangements.

Remember, the key to a successful and comfortable stay at a hotel is effective communication. By calling ahead and discussing your needs with the hotel staff, you can ensure that they are well-prepared to accommodate you.

So don’t hesitate to make that important call and enjoy your trip with peace of mind!

Wheelchair Services From Hotel Chains

Hilton: Wheelchairs to borrow for free

When it comes to wheelchair services, Hilton is a top choice for many travelers. They offer complimentary wheelchair rentals for guests who need them. This means that if you find yourself in need of a wheelchair during your stay at a Hilton hotel, you can simply ask the front desk and they will provide one for you, free of charge.

Hilton understands the importance of accessibility and strives to ensure that all guests have a comfortable and enjoyable stay.

Marriott: Wheelchairs free or low daily rental fee

Marriott is another hotel chain that offers wheelchair services to its guests. They have a range of options available, depending on your needs.

Some Marriott hotels provide complimentary wheelchair rentals, while others may charge a low daily rental fee.

It’s always best to check with the specific Marriott hotel you plan on staying at to see what their policy is regarding wheelchair rentals. Regardless, Marriott is committed to providing accessible accommodations for all guests.

Best Western: Wheelchairs free or pay per day used

Best Western is known for its excellent customer service, and their wheelchair services are no exception. At many Best Western hotels, guests can borrow a wheelchair free of charge.

However, some locations may require a small fee for each day the wheelchair is used.

It’s recommended to contact the specific Best Western hotel you plan on staying at to inquire about their wheelchair rental policy. Best Western strives to make their hotels accessible to all individuals, ensuring a comfortable stay for everyone.

Other Wheelchair Considerations and Tips

While many hotels offer wheelchairs for their guests, there are a few additional considerations and tips to keep in mind to ensure a comfortable and hassle-free stay.

Check if chair will fit through your room and bathroom doors

Before relying on a hotel’s wheelchair, it’s important to check if it will fit through the doors of your room and bathroom.

While most hotels strive to provide accessible accommodations, older buildings may have narrower doorways that could pose a challenge.

Measure the width of your wheelchair and compare it to the dimensions of the doorways in your hotel room to ensure a smooth entry and exit.

Pro tip: In case the hotel’s wheelchair doesn’t fit through the doors, it’s a good idea to inquire with the hotel staff if they have alternative solutions or if they can provide recommendations for nearby rental services that offer wheelchair options suitable for your needs.

Ask about charging electric chairs

If you rely on an electric wheelchair, it’s crucial to find out if the hotel offers charging facilities. Most hotels are equipped with electrical outlets, but it’s always best to double-check to avoid any inconveniences.

You can call the hotel in advance or check their website for information on charging stations or any special arrangements they may have for guests with electric wheelchairs.

It’s also wise to bring your charger along, just in case. This way, you can ensure that your wheelchair remains fully charged throughout your stay, allowing you to explore all the attractions and amenities the hotel has to offer.

Consider bringing your own travel wheelchair

While hotels typically provide standard wheelchairs, you may feel more comfortable using your own travel wheelchair. Travel wheelchairs are designed to be lightweight and foldable, making them convenient for transportation and storage.

By bringing your own wheelchair, you can ensure that it suits your specific needs and preferences.

Pro tip: If you decide to bring your own travel wheelchair, make sure to inform the hotel in advance. This will allow them to make any necessary arrangements to accommodate your wheelchair and ensure a seamless check-in process.


While most hotels can provide a wheelchair upon request, it’s important to call ahead to ensure they have one suited to your needs. Specify if you require an electric or transport chair and accessible room. With planning, hotels can accommodate guests requiring mobility aids.

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