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If you’ve ever wondered about the firmness of hotel mattresses during your travels, you’re not alone. In this comprehensive guide, we’ll start with a quick overview: hotel mattresses can range from plush and soft to extra firm, depending on the hotel’s star rating and budget.

We’ll examine the different mattress firmness levels found in various hotel categories. You’ll also learn what factors impact the firmness of hotel beds. By the end, you’ll understand the firmness spectrum hotel mattresses across so you can better choose your accommodations.

Firmness Levels of Hotel Mattresses

When it comes to choosing a hotel mattress, one important factor to consider is the firmness level. Hotel mattresses are designed to cater to a wide range of guests with different preferences. Let’s take a closer look at the firmness levels offered by different types of hotels.

Luxury & High-End Hotels

Luxury and high-end hotels often aim for a balance between comfort and support for their mattresses, typically choosing medium to medium-firm mattresses. They often opt for high-quality innerspring, hybrid, or memory foam mattresses.

Many luxury hotels also use pillow-top or plush-top mattresses, which provide a softer, plush feel on top but still have firm supportive layers underneath. Some high-end hotels even offer customizable firmness options for guests’ specific comfort needs.

Brands like The Ritz-Carlton and Four Seasons are known for their luxurious bedding, using plush, medium firmness mattresses to appeal to a broad range of sleep preferences. Some hotels even have proprietary mattresses that are unique to their brand, offering a distinctive sleep experience.

Remember, mattress firmness can be subjective and can feel different to different people, so what one person finds comfortable, another may not. It’s always best to check with the hotel directly if you have specific needs or preferences.

  • Higher-end mattresses use advanced coil, foam and latex layers to create consistent firmness.
  • Luxury hotels invest in high-end mattresses from brand names like Stearns & Foster, Simmons and Sealy.

Mid-Range Hotels

Mid-range hotels also tend to choose medium-firm mattresses, as this firmness level is typically comfortable for a wide variety of guests with different sleep preferences and body types. The type of mattress can vary, but innerspring and hybrid mattresses are common.

Mid-range hotels aim to offer a good level of comfort at a more affordable price point, so while the mattresses may not have the luxury features found in high-end hotels, they should still offer a good night’s sleep.

Again, it’s worth noting that firmness can be subjective, and what feels medium-firm to one person might feel too firm or too soft to another. If you have particular needs or preferences, it’s worth checking with the hotel before you book to ensure they can accommodate you.

Also Read: What Hotel Has the Best Beds? A Guide to Finding Your Perfect Night’s Sleep

Budget Hotels

Budget hotels, due to cost considerations, might not invest in the same quality of mattresses as mid-range or luxury hotels. However, they often still aim to provide a reasonable level of comfort, typically choosing medium-firm mattresses because this level of firmness tends to accommodate the widest range of guests.

In terms of type, innerspring mattresses are commonly used due to their affordability and durability. Memory foam or hybrid mattresses are less common in budget hotels due to their higher price point.

Please keep in mind that the comfort and firmness of a mattress can be quite subjective and varies from person to person. If you have specific requirements or concerns about mattress firmness, it’s always a good idea to contact the hotel directly before booking.

Note: Very soft (2-3) or very firm (8-10) mattresses are rarely used in hotels.

Extended Stay Hotels

Extended stay hotels, designed for guests staying for long periods, typically invest in quality mattresses to ensure comfort over time. These hotels often use medium to medium-firm mattresses, as this level of firmness tends to be the most comfortable for a broad range of people and sleeping styles.

The type of mattress can vary, but extended stay hotels often use innerspring or hybrid mattresses, which offer a good balance of comfort and support. Some extended stay hotels may also use memory foam mattresses for added comfort.

Because extended stay hotels aim to create a home-like environment, the quality of the mattress is usually a high priority. However, as always, comfort and firmness are subjective, and it’s a good idea to check with the hotel if you have specific preferences or needs.

Also Read: Can You Bring An Air Mattress To A Hotel?

What Impacts Mattress Firmness in Hotels

When it comes to the firmness level of hotel mattresses, several factors come into play. Let’s take a detailed look at what influences the firmness of mattresses in hotels.

Mattress types used

The type of mattress used in hotels can greatly impact its firmness. Hotels often opt for mattresses that cater to a wide range of guests with different comfort preferences. They may choose innerspring mattresses, memory foam mattresses, or hybrid mattresses that combine the best features of both. Each type has its own firmness level, and hotels tend to select options that provide a balance between support and comfort.

Mattress age and rotation

The age of a mattress can affect its firmness. Over time, mattresses tend to lose their initial firmness and develop indentations. Hotels are aware of this and regularly rotate and flip their mattresses to ensure even wear. By doing so, they can maintain a consistent level of firmness for their guests. Additionally, hotels often replace their mattresses after a certain period to ensure optimal comfort for their guests.

Regional preferences

Regional preferences also play a role in determining mattress firmness in hotels. Different cultures and regions may have varying preferences when it comes to mattress firmness. For example, some regions may prefer firmer mattresses for better support, while others may lean towards softer options for a plush feel. Hotels take these preferences into account when selecting mattresses to cater to the needs and preferences of their guests.

Hotel star ratings and price points

The star rating and price point of a hotel can also influence the firmness of their mattresses. Higher-end hotels with higher star ratings often prioritize luxury and comfort, meaning they may opt for softer mattresses to provide a more lavish experience. On the other hand, budget hotels may lean towards firmer mattresses that are more cost-effective and durable. It’s important to note that this is not always the case, as some budget hotels may still invest in high-quality, medium-firm mattresses to ensure a comfortable stay for their guests.

Understanding the various factors that impact mattress firmness in hotels can help you make informed choices when selecting a hotel for your next stay. It’s always a good idea to check the hotel’s website or call ahead to inquire about their mattress options if you have specific preferences for firmness.

Also Read: Where to Buy Hotel Mattresses: A Comprehensive Guide

How to Choose the Right Hotel Mattress Firmness

Choosing the right mattress firmness is crucial for a good night’s sleep, and when it comes to hotel mattresses, there are a few factors to consider. Whether you prefer a soft and plush feel or a firmer support, finding the perfect firmness level can greatly enhance your overall sleep experience. Here are some tips to help you choose the right hotel mattress firmness:

Understand your sleeping position

One of the key factors to consider when choosing a hotel mattress firmness is your sleeping position. Different sleeping positions require different levels of firmness to ensure proper spinal alignment and support. If you are a side sleeper, a medium to medium-soft mattress may be ideal to relieve pressure points. Back sleepers generally benefit from a medium to medium-firm mattress that offers both support and contouring. Stomach sleepers, on the other hand, may prefer a firmer mattress to prevent their hips from sinking too much.

Consider your firmness preferences

Everyone has their own preferences when it comes to mattress firmness. Some people enjoy the feeling of sinking into a plush and soft mattress, while others prefer a firmer surface that provides more support. Think about your personal preferences and what feels most comfortable to you.

Keep in mind that the firmness level can also affect the temperature regulation and motion isolation of the mattress, so consider these factors as well.

Research hotels’ mattress types

If you have had a particularly good night’s sleep on a hotel mattress, you can do some research to find out the firmness level and mattress type used by the hotel. Many hotels disclose this information on their websites or through customer service. By knowing the firmness level of the mattress you enjoyed, you can look for similar options when shopping for a new mattress.

Read online reviews closely

Online reviews can be a valuable source of information when it comes to choosing the right hotel mattress firmness. Look for reviews from people who have similar sleeping preferences and positions as you. Pay attention to their comments on the firmness level of the mattress and how it affected their sleep quality. Keep in mind that individual preferences can vary, so consider a range of reviews to get a better understanding of the overall firmness of the mattress.

Remember, finding the right hotel mattress firmness is a personal choice that depends on your individual needs and preferences. By understanding your sleeping position, considering your firmness preferences, researching hotel mattress types, and reading online reviews, you can make an informed decision and choose a hotel mattress firmness that provides the ultimate comfort and support for a restful night’s sleep.

Also Read: What Mattress Does Westin Hotel Use?

Mattress Firmness Grading Scales

When it comes to choosing a mattress, firmness is an important factor that can greatly affect your comfort and sleep quality. To help customers make informed decisions, mattress manufacturers and hotels use firmness grading scales. These scales provide a standardized way to measure and communicate the level of firmness of a mattress. Let’s take a closer look at the different types of firmness scales commonly used in the industry.

The 10-point firmness scale

The 10-point firmness scale is one of the most commonly used grading systems in the mattress industry. It ranges from 1 to 10, with 1 being the softest and 10 being the firmest. This scale allows customers to easily compare the firmness of different mattresses and choose the one that best suits their preferences. Keep in mind that the ideal firmness level is subjective and may vary from person to person, depending on factors such as body weight, sleeping position, and personal preference.

The Hotel Mattress Scale

Hotels, particularly luxury ones, often have their own unique mattress firmness scale. This scale takes into consideration the preferences of a wide range of guests and aims to provide a comfortable and supportive sleep experience for everyone.

While the specific grading system may vary from one hotel to another, most hotel mattresses fall within the medium to medium-firm range on the 10-point scale. This level of firmness strikes a balance between comfort and support, catering to the needs of the majority of sleepers.

Hilton’s Adjustable Bed Scale

Hilton, a renowned hotel chain, takes a unique approach to mattress firmness by using an adjustable bed scale. This scale allows guests to customize the firmness of their mattress according to their personal preference. Hilton’s adjustable beds feature a dial system that allows guests to choose from a range of firmness options, from soft to firm. This innovative approach ensures that guests can have a truly personalized sleep experience during their stay at Hilton hotels.

Understanding mattress firmness grading scales can be helpful when shopping for a new mattress or when staying at a hotel. However, it’s important to remember that everyone’s comfort preferences are unique, and what works for one person may not work for another. It’s always a good idea to try out different firmness levels and consult with experts or hotel staff to find the mattress that suits you best.


Hotel mattresses can vary greatly in their firmness and comfort levels. By understanding the factors that impact mattress firmness, like hotel rating and budget, you can better set your expectations when booking hotel accommodations.

Pay close attention to mattress types, star ratings, and reviews to find a hotel with your ideal balance of softness or firmness. Knowing hotel mattress firmness grades can further help you find the right fit.

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