As two of Hilton’s most recognized brands, it’s easy to assume Hilton and DoubleTree hotels are nearly identical. But while the two share some similarities in their offerings, there are key differences in amenities, room types, pricing, and the overall guest experience provided.
If you’re short on time, here’s a quick answer: The main contrasts are that Hilton hotels are luxury and full-service, while DoubleTrees offer an affordable, dependable experience.
In this comprehensive guide, we’ll analyze how Hilton and DoubleTree compare across all aspects including accommodations, on-site amenities, food and beverage, service, fees, policies, and more.
Whether you’re loyal to one brand or debating which best suits your needs, understanding the nuances between Hilton and DoubleTree will ensure you book the perfect stay.
Brand History and Evolution
Hilton’s Origins
Hilton, one of the most renowned names in the hospitality industry, has a fascinating history that dates back to 1919. It all started when Conrad Hilton purchased his first hotel, the Mobley Hotel, in Cisco, Texas. This marked the beginning of the Hilton brand, which has grown to become a global powerhouse in the hotel industry.
Over the years, Hilton has consistently focused on delivering exceptional service and comfort to its guests, cementing its reputation as a leader in the industry.
DoubleTree’s Beginnings
DoubleTree, on the other hand, has a more recent origin, with its first hotel opening in 1969 in Scottsdale, Arizona. The brand quickly gained popularity for its warm and welcoming atmosphere, as well as its signature warm chocolate chip cookie upon check-in.
DoubleTree’s commitment to providing a comfortable and enjoyable stay for guests has made it a favorite among travelers seeking a reliable and affordable option.
Brand Expansion
Both Hilton and DoubleTree have experienced significant expansion over the years, adding numerous properties to their portfolios.
Hilton, with its wide range of hotel brands including Waldorf Astoria, Conrad, and Hilton Garden Inn, has a presence in over 100 countries. DoubleTree, though smaller in scale, has grown steadily and now operates in more than 500 locations worldwide.
These expansions have allowed both brands to cater to a diverse range of travelers, offering a variety of accommodation options to suit different preferences and budgets.
Whether you’re looking for a luxurious stay at a Hilton resort or a comfortable stay at a DoubleTree hotel, both brands have you covered. For more information about Hilton and its brand portfolio, you can visit their official website here. Similarly, to learn more about DoubleTree and its offerings, you can visit their official website here.
Hotel Location and Offerings
When it comes to choosing between Hilton and DoubleTree hotels, one of the key factors to consider is the location and offerings of each brand. Both Hilton and DoubleTree offer a wide range of properties in various locations, but there are some notable differences that might influence your decision.
Urban vs. Suburban
Hilton hotels are known for their presence in urban areas, with many properties located in the heart of major cities. These hotels often cater to business travelers and offer convenient access to business districts, shopping centers, and popular tourist attractions.
On the other hand, DoubleTree hotels can be found in both urban and suburban locations, providing a more relaxed and peaceful atmosphere for guests seeking a quieter stay.
Full-Service vs. Select-Service
Another distinction between Hilton and DoubleTree lies in the level of service provided. Hilton hotels are typically full-service establishments, offering a wide range of amenities and services such as multiple on-site restaurants, spa facilities, and fitness centers.
In contrast, DoubleTree hotels are considered select-service properties, which means they offer a more streamlined experience with fewer amenities. However, guests can still expect comfortable accommodations and quality service at DoubleTree hotels.
Meeting Space
For those planning events or business meetings, the availability of meeting space is an important consideration. Hilton hotels are well-known for their extensive meeting and event facilities, with a variety of room sizes and configurations to accommodate different needs.
These properties often have dedicated event staff and state-of-the-art audiovisual equipment. While DoubleTree hotels may not offer as much meeting space as Hilton, they still provide flexible options for smaller gatherings and conferences.
Guest Rooms and Suites
When comparing Hilton and DoubleTree, one of the key factors that differentiate them is their guest rooms and suites. Both hotel chains offer a variety of options to cater to different preferences and budgets.
Size and Layouts
Both Hilton and DoubleTree offer spacious and well-designed guest rooms and suites. However, Hilton tends to have larger room options, especially in their higher-tier properties. On the other hand, DoubleTree focuses on providing comfortable and functional spaces that are perfect for both leisure and business travelers.
Decor and Style
Hilton hotels are known for their modern and sophisticated decor. Their guest rooms often feature sleek furniture, neutral color palettes, and contemporary artwork. In contrast, DoubleTree hotels have a more relaxed and casual vibe, with cozy furnishings and warmer color schemes that create a welcoming atmosphere.
Bathrooms
In terms of bathrooms, Hilton properties typically offer more luxurious amenities. Many Hilton hotels have spacious bathrooms with separate showers and bathtubs, double vanities, and high-end toiletries. DoubleTree bathrooms, while still well-appointed, may be slightly smaller and have a more standard layout.
In-Room Amenities
Both Hilton and DoubleTree strive to provide their guests with a range of amenities to enhance their stay. Hilton properties often offer a wide array of in-room features, such as flat-screen TVs, mini-fridges, coffee makers, and work desks.
DoubleTree, on the other hand, focuses on providing guests with the essentials, including comfortable bedding, free Wi-Fi, and a signature warm chocolate chip cookie upon arrival.
It’s important to note that the specific guest room and suite offerings may vary depending on the location and brand within the Hilton and DoubleTree portfolios.
Therefore, it’s always a good idea to check the individual hotel’s website or contact them directly to get more information about the available options.
On-Site Amenities
Pools and Recreation
Both Hilton and DoubleTree hotels offer a range of pools and recreational facilities for their guests to enjoy. Hilton hotels are known for their luxurious pools, often featuring stunning views and elaborate water features.
Some Hilton properties even have multiple pools, including heated pools and children’s pools. DoubleTree hotels, on the other hand, typically have smaller, more intimate pools that are perfect for relaxing and unwinding.
For example, the Hilton Waikoloa Village in Hawaii boasts a 4-acre swimming and snorkeling lagoon, complete with a water slide and waterfalls. In contrast, the DoubleTree by Hilton at the Entrance to Universal Orlando offers a cozy outdoor pool with a poolside bar for guests to enjoy refreshing cocktails.
Both Hilton and DoubleTree hotels also offer a variety of recreational activities such as tennis courts, fitness centers, and golf courses. Guests can stay active and have fun during their stay at either hotel brand.
Dining Options
When it comes to dining options, both Hilton and DoubleTree hotels excel in providing a diverse range of culinary experiences.
Hilton hotels often feature multiple restaurants, offering a variety of cuisines to cater to different tastes. Guests can enjoy fine dining options, casual eateries, and even grab-and-go outlets for quick meals on the go.
DoubleTree hotels, on the other hand, typically have fewer dining options but still offer a great selection of delicious meals. Many DoubleTree hotels have a signature restaurant that specializes in local flavors and ingredients, providing a unique dining experience for guests.
For example, the Hilton San Francisco Union Square offers seven dining options, including a steakhouse, a sushi bar, and a cafe. In comparison, the DoubleTree by Hilton Hotel New York Times Square West has two dining options, including a rooftop bar with panoramic views of the city.
Other Offerings
In addition to pools and dining options, both Hilton and DoubleTree hotels offer a range of other amenities to enhance their guests’ stay. These include spacious and comfortable guest rooms, complimentary Wi-Fi, fitness centers, business centers, and concierge services.
Hilton hotels often go above and beyond with their additional offerings, including spa facilities, executive lounges for elite members, and even pet-friendly accommodations. DoubleTree hotels, on the other hand, focus on providing a warm and welcoming atmosphere with their signature chocolate chip cookies upon check-in.
It’s worth noting that both Hilton and DoubleTree hotels are part of the Hilton portfolio, which means guests can expect a high level of service and quality regardless of the brand they choose to stay with.
Prices and Fees
When it comes to choosing between Hilton and DoubleTree hotels, one of the key factors to consider is the prices and fees associated with each brand. Let’s take a closer look at some of the key differences in this regard.
Average Room Rates
When comparing the average room rates, it’s important to note that Hilton and DoubleTree hotels cater to different target markets.
Hilton hotels tend to be more upscale and luxurious, while DoubleTree hotels offer a more affordable and budget-friendly option. As a result, the average room rates for Hilton hotels are generally higher compared to DoubleTree hotels.
Food/Beverage Costs
Food and beverage costs can vary between Hilton and DoubleTree hotels, depending on the specific location and the level of service provided.
Generally, Hilton hotels offer a wider range of dining options including fine dining restaurants and room service, which may come at a higher cost. On the other hand, DoubleTree hotels often have more casual dining options such as on-site cafes or grab-and-go options, which can be more budget-friendly.
Parking Fees
Parking fees are another consideration when comparing Hilton and DoubleTree hotels.
Hilton hotels, especially in urban areas, may charge higher parking fees due to limited parking spaces and high demand. On the other hand, DoubleTree hotels, especially those located in suburban or less congested areas, may offer complimentary or more affordable parking options for guests.
Resort Fees
Resort fees, also known as destination fees, are additional charges that some hotels impose to cover the cost of amenities and services such as pool access, fitness center usage, or Wi-Fi.
It’s important to note that not all Hilton and DoubleTree hotels have resort fees, as it varies by location. However, in general, Hilton hotels, especially those located in popular tourist destinations, are more likely to have resort fees compared to DoubleTree hotels.
It’s worth mentioning that prices and fees can fluctuate based on factors such as location, seasonality, and demand. It’s always a good idea to check the specific rates and fees for the desired Hilton or DoubleTree hotel before making a reservation.
Service and Staff
When it comes to service and staff, both Hilton and DoubleTree hotels have a reputation for excellent customer service. However, there are a few key differences that set them apart.
Front Desk and Concierge
At both Hilton and DoubleTree, you can expect to be greeted by friendly and professional staff at the front desk.
They are trained to provide personalized service and assist with any inquiries or requests you may have. Whether you need recommendations for local attractions or help with booking transportation, the front desk staff at both hotels are there to make your stay as comfortable as possible.
One area where Hilton stands out is in its concierge service. Hilton hotels often have dedicated concierge desks where knowledgeable staff can help you plan your itinerary, make restaurant reservations, or arrange for tickets to shows or events. This level of personalized assistance can add an extra touch of luxury to your stay.
Housekeeping
Both Hilton and DoubleTree hotels pride themselves on their cleanliness and attention to detail when it comes to housekeeping. The rooms are meticulously cleaned and well-maintained, ensuring a comfortable and hygienic stay for guests.
One notable difference between the two is that DoubleTree hotels are known for their signature warm chocolate chip cookies upon check-in. This small gesture has become synonymous with DoubleTree and is often mentioned as a highlight of guests’ stays. It’s a simple touch that adds a touch of warmth and friendliness to the overall experience.
Room Service
When it comes to room service, both Hilton and DoubleTree offer a wide range of options to cater to different tastes and preferences. Whether you’re craving a late-night snack or a full meal, you can expect prompt and efficient service from both hotels.
One advantage that Hilton has over DoubleTree is its partnership with renowned chefs and restaurants. Hilton hotels often feature on-site dining options that are curated by acclaimed culinary experts. This means that guests can enjoy exceptional dining experiences without leaving the comfort of their hotel.
Policies and Booking
Cancellation Policy
Hilton and DoubleTree hotels have different cancellation policies that guests should be aware of when making a reservation.
Hilton typically has a more flexible policy, allowing guests to cancel their reservation up until the day of arrival without incurring any fees.
On the other hand, DoubleTree may have stricter cancellation policies, with a certain time frame required for cancellations to avoid fees. It’s important for guests to carefully review the cancellation policy of each hotel before making a reservation, as it can vary depending on the location and date of stay.
Check-In/Out Process
The check-in and check-out processes at Hilton and DoubleTree hotels are generally straightforward and efficient.
Both hotels offer online check-in options, allowing guests to skip the front desk and go straight to their rooms upon arrival. Additionally, both hotels provide express check-out services to make the departure process quick and hassle-free.
Guests at Hilton and DoubleTree hotels can also enjoy the convenience of mobile key technology, where they can use their smartphones as a room key. This innovative feature eliminates the need for physical key cards and provides an added level of convenience for guests.
Reservations
When it comes to making reservations, both Hilton and DoubleTree offer user-friendly online booking platforms. Guests can easily search for available rooms, compare prices, and make their reservation in just a few clicks.
Both hotel brands also have loyalty programs that offer exclusive benefits and rewards to frequent guests. Hilton has its renowned Hilton Honors program, while DoubleTree has the Hilton Honors DoubleTree Club.
These loyalty programs provide perks such as free Wi-Fi, room upgrades, and late check-out privileges. It’s worth considering these loyalty programs when making a reservation, as they can enhance the overall hotel experience.
Conclusion
While Hilton and DoubleTree share some similarities as part of the Hilton brand portfolio, the differences in amenities, service, and price point cater to distinct guest needs.
Hilton provides luxury accommodations and amenities for a premium cost, while DoubleTree offers reliable, comfortable stays for value-focused travelers.
By understanding the nuances between these two major hotel brands, you can easily determine which best fits your travel priorities and budget for a seamless booking experience.
